For Shopify Merchants
Ecom Store Pro FAQ
Short, verified answers to the questions Shopify merchants ask most — citing official Shopify documentation.
Yes, store credit can pay an invoice due under B2B payment terms, but not a deposit; buyers apply the full balance, never part of it.
November 6, 2026
In effect yes: turn on pickup in store and keep the location's shipping zone with no rates; help pages we read (Nov 2026) show no pickup-only switch.
November 6, 2026
Change the From address via Sender email in Settings > Notifications; that screen and Help pages we read (Nov 2026) show no email sender-name field.
November 6, 2026
Yes, in Shopify POS with a receipt printer. Online orders get no native option in the help pages we read: use a template or an app.
November 6, 2026
Settings > Users > Security > User activity logs > View > Export: up to 6 months, emailed link valid 7 days; org owners and org admins only.
November 6, 2026
Match your theme's card ratio (such as square or 4:5), under 20 MB and within 20 MP; Shopify help pages we checked recommend no collection size.
November 5, 2026
Yes, in supported countries, but Shopify adds its own transaction fee on top of Authorize.net's rates.
November 5, 2026
Safepay Checkout is listed for Pakistan on Shopify's payment gateways page as of November 2026, but a listing doesn't guarantee admin access.
November 5, 2026
It depends on the field: slips have note and properties variables to add if missing, but Shopify says default slips can't use order attributes.
November 5, 2026
Open the order and archive it from More actions; it moves to the Archived view, and by default many finished orders archive on their own.
November 5, 2026
In the ⋯ menu of an Unfulfilled or In progress section, pick Change location, choose items and a new location; local delivery is excluded.
November 5, 2026
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