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How do you export Shopify user activity logs as a CSV?

Published ·
At a glance
Short answer
Settings > Users > Security > User activity logs > View > Export: up to 6 months, emailed link valid 7 days; org owners and org admins only.
Download link
Needs a Shopify login as the owner or an organization administrator
What the file holds
7 columns; EVENT_DETAIL records role assignments
Plans
Check your Security page: the User activity logs section means your plan has it. Sources disagree.
Not exportable
Store activity log (both versions); POS activity log from the Shopify admin

How do you export the user activity log?

  1. Go to Settings > Users.
  2. Click Security, then View in the User activity logs section.
  3. Click Export.
  4. Click Export again in the Export user activity logs dialog.
In Shopify adminOpen in your store
  1. Settings
  2. Users
  3. Security
Step 2: the User activity logs section sits on the Security page; click View.
In Shopify adminOpen in your store
  1. Settings
  2. Users
  3. Security
  4. User activity logs
Step 3: click Export at the top right of the page.

If the User activity logs section is on your Security page, your plan has it. Plan coverage is unclear. Shopify's changelog of October 7, 2025 says all plans; the Help Center says Users are available only on the Grow plan and higher and lists reviewing the organization's user activity log among Plus advanced security features.

Shopify emails you a link, you log in to your Shopify account to download the file, and the link expires after 7 days. Exports can take a while, and only the organization owner or an organization administrator can access the file; organization administrators exist only on Plus or in multi-store organizations.

In Shopify adminOpen in your store
  1. Settings
  2. Users
  3. Security
  4. User activity logs
Step 4: click Export again in this dialog.

What does the user activity log CSV contain?

Each event in the file fills 7 columns: RESOURCE_TYPE, RESOURCE_NAME, EVENT, EVENT_TYPE, CREATED_AT, ACTOR and EVENT_DETAIL. EVENT_DETAIL records specifics such as role assignments in each store.

The CSV holds up to the last 6 months of data; older events are not included, so keep earlier exports if your audit needs a longer history. A user's five most recent login sessions, with IP address and ISP, show under Recent access to store: Settings > Users > the user > View store.

Which Shopify activity logs have no export?

This CSV tracks user and role changes; Shopify's Security documentation calls it the user management activity log. Other logs stay in the admin:

  • Store activity log, current version (Settings > General > Resources): entries can't be exported.
  • Store activity log, new version (same place; rolling out in stages, so you might not have it yet): keeps entries 18 months, no export.
  • POS activity log: keeps Shopify POS events for 1 year; no export from the admin.

For compliance records from the store log, Shopify suggests screenshots or manual notes. What that log records is covered in who made changes in your Shopify store.

About This Article

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Related questions

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Can you see who made changes in your Shopify store?

Yes: Settings > General > Store activity log shows who made many admin changes; new version keeps 18 months, current shows up to 250 entries

November 5, 2026

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Change your login email in your Shopify account profile — it applies to every store linked to it; store and sender emails are set in Settings.

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Yes, for Plus organizations only — SCIM creates users, assigns groups and deactivates them; deletion depends on your identity provider.

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