Ecom Store Pro

For Shopify Merchants

Ecom Store Pro FAQ

Short, verified answers to the questions Shopify merchants ask most — citing official Shopify documentation.

829 FAQs
Selling internationally
Does Shopify automatic redirection replace the Geolocation app?

Automatic redirection in Online Store > Preferences plus theme selectors; EU ccTLD stores selling to the EU still need consent-based localization.

October 23, 2026

Online store & themes
Why isn't your Shopify favicon showing?

Favicons on checkout and customer accounts need Shopify Plus and a separate setup; Google can take days to weeks; the theme editor never shows one.

Updated November 8, 2026

Online store & themes
Can you add a currency selector to a Shopify theme?

Not in Horizon or Dawn: currency follows the country selector and the buyer's market; charging in it needs Shopify Payments or Adyen.

Updated November 8, 2026

Selling internationally
Can you set different compare-at prices per market on Shopify?

Yes: set a market's compare-at prices in its catalog, or import them by product CSV, where a fixed compare-at needs a fixed price.

October 23, 2026

Online store & themes
How do you delete or rename a template in Shopify?

Delete or rename the file in Edit code > templates; anything assigned to a deleted template shows the default until you assign another.

October 23, 2026

Domains & email
Can Shopify connect your domain automatically?

Yes, for a domain bought at Cloudflare, GoDaddy or IONOS; with Cloudflare-hosted DNS, try Connect automatically first; else add DNS records by hand.

October 23, 2026

Marketing & SEO
Do Shopify discount codes apply to sale items?

Yes, a code can apply on top of a sale price. No Help Center page we read offers an exclude-sale toggle; aim it at a collection without sale items.

October 23, 2026

Online store & themes
How do you delete a Shopify theme, and can you get it back?

Deleting a Shopify theme is permanent and only draft themes can be deleted; download the .zip first to keep a copy.

October 23, 2026

Online store & themes
What file format should a Shopify favicon be?

A square PNG is the safe choice: Horizon and Dawn tag the favicon as PNG, and Google's favicon list includes PNG but not SVG.

October 23, 2026

Domains & email
How do you connect a Hostinger domain to Shopify?

In Hostinger DNS, point A @ to 23.227.38.65, AAAA @ to 2620:0127:f00f:5:: (per Shopify's manual guide) and www CNAME to shops.myshopify.com.

October 23, 2026

Policies & account standing
What fees have to be in the total price on an Australian Shopify store?

Quantifiable unavoidable or pre-selected fees must be in one price; delivery of goods need not (ACL s 48), but state its minimum if known.

October 22, 2026

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