Ecom Store Pro

For Shopify Merchants

Ecom Store Pro FAQ

Short, verified answers to the questions Shopify merchants ask most — citing official Shopify documentation.

484 FAQs
Orders & customers
Which Liquid variables changed when templates moved to Shopify Order Printer?

Shopify Order Printer renames many legacy Liquid variables, adds an order. prefix to most order variables, and drops three transaction variables.

October 10, 2026

Payments & payouts
What is PayPal Payments Studio on Shopify, and does it replace Pay Later Messaging?

PayPal Payments Studio is a PayPal app launched May 20, 2026; as of October 10, 2026, no page we checked says it replaces Pay Later Messaging.

October 10, 2026

Payments & payouts
What can you buy with a Shopify Credit card?

Business purchases only, anywhere Visa is accepted except prohibited categories; no cash advances, wire transfers or ATMs.

October 10, 2026

Plans & getting started
How do you place a test order on Shopify?

Use Shopify Payments test mode or the Test payment gateway: no real charge; a refunded real order may still cost fees.

October 10, 2026

Domains & email
What IP address does Shopify use for a custom domain?

Third-party domain: point the A record to 23.227.38.65, add the AAAA record and a www CNAME to shops.myshopify.com; the IP ending can vary by region.

October 10, 2026

Plans & getting started
How much does Shopify cost in the UK?

In the UK, Basic is £19/month billed yearly (£25 paid monthly); Shopify Payments online standard card rate on Basic is 2% + 25p.

October 10, 2026

Marketing & SEO
Are Shopify discount codes case sensitive?

No: Shopify's developer docs say discount codes are case-insensitive, so SAVE10 and save10 are treated as the same code.

October 10, 2026

Marketing & SEO
Why is my Shopify discount code not working?

One Shopify help page ties "Unable to find a valid discount matching the code entered" to a deactivated code; expiry and unmet conditions block too.

October 10, 2026

Taxes & duties
Why is Shopify not charging tax at checkout?

Check tax collection for the region, the product's Charge tax setting, customer exemptions and tax overrides.

October 10, 2026

Taxes & duties
Does Shopify charge tax on shipping, and where do you turn it on?

With Shopify Tax or Basic Tax, 8 regions tax shipping where applicable; elsewhere the Charge tax on shipping rates checkbox decides.

October 10, 2026

Domains & email
How long does SSL pending last on a Shopify domain?

Shopify says up to 48 hours for a third-party domain to go live, with "SSL pending" meanwhile; then check DNS before contacting Support.

October 10, 2026

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