Ecom Store Pro

Can B2B customers pay an invoice with store credit on Shopify?

Published ·
At a glance
Short answer
Yes, store credit can pay an invoice due under B2B payment terms, but not a deposit; buyers apply the full balance, never part of it.
Who can spend it
Any B2B customer of the company logged in for that location, at checkout.
Deposits
Paid by credit card or a manual method, never store credit; deposit requirements exist only on Shopify Plus.
Currency
Only the balance in the checkout's currency shows.
Issuing cap
Less than $10,000 USD per company location.

Which B2B payments can store credit cover?

Shopify's B2B store credit page draws the line:

Store credit can't be used towards a deposit. Deposits are treated as upfront commitments and must be paid with eligible payment methods. However, store credit can be used to pay an invoice when payment is due according to the payment terms.
Shopify Help Center — Setting up store credit for B2B ·

Deposit requirements exist only on Shopify Plus, where the deposit is due up front and paid by credit card or a manual method (how B2B deposits and net terms work). Neither the B2B store credit page nor the B2B plan features page names a separate plan requirement for store credit.

How does a company buyer apply the credit?

The balance belongs to the company location: any B2B customer logged in for that location can apply it in the Store credit section at checkout. Credit on a buyer's own customer profile works only in your D2C online store.

The full store credit amount is applied, never a part the buyer picks, and only the balance in the checkout's currency shows.

To pay an existing order during its term, buyers click Pay now in customer accounts, which takes them to checkout. None of the Shopify pages we read in November 2026 says in so many words whether location store credit shows on that checkout.

Shopify's general store credit page bars applying store credit to draft or edited orders from the admin; for a draft order, you send a checkout link and the customer applies it there. The B2B store credit page doesn't say whether that checkout-link route covers location credit.

How do you put credit on a company location?

In Shopify adminOpen in your store
  1. Customers
  2. Companies
  3. your company
  4. your location
  5. Store credit
Store credit sits in the right column of the company location page, below Checkout, with its Edit icon.

Click the Edit icon in that section to issue credit. You can only issue less than $10,000 USD on a company location account, its balance can't move to another location, staff need Edit store credit in Company permissions, and expiration is set per issuance.

For transaction fees on the part paid with store credit, see third-party transaction fees on store credit payments.

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