Ecom Store Pro FAQ

Edit the email in the profile via Edit contact information; when editing an order on desktop, Update customer profile must be selected to change both.

October 13, 2026

Yes, via Afterpay's Cash App Pay app, for Afterpay merchants with a proven integration on US stores using USD store currency; not Shopify Payments.

October 13, 2026

Billing credits come off your next Shopify bill within their category; unused ones expire 60 days after deactivation, Rewards credits on cancellation.

October 13, 2026

No, Shopify doesn't provide print-on-demand services; the service behind a third-party POD app prints and ships each order.

October 13, 2026

Yes: Shopify Messaging, formerly Shopify Email, has 11 automation templates on Basic and up, all on email and 3 also on SMS where offered.

October 13, 2026

Yes — Quick Sale in the Shopify mobile app makes payment links, and draft orders and cart permalinks give checkout links.

October 13, 2026

Contact Shopify Support immediately, then, if you can, change your email and Shopify passwords, fix two-step authentication and review finances

October 13, 2026

Yes: Shopify's terms call for public contact details with an address; its Help Center says a physical one, and laws where you trade can add more.

October 13, 2026

Tap to Pay costs your in-person card rate. A 2023 changelog post set 25¢ per iPhone tap past 100 a month; help pages we read (Oct 2026) omit it.

October 13, 2026

Edit the Password page in the theme editor; its message and password are set in Online Store > Preferences (private mode).

October 12, 2026

Shopify Payments terms bar card surcharges where law does; Shopify pages checked show none built into online checkout; Visa/Mastercard add US rules.

October 12, 2026