- Short answer
- In the ⋯ menu of an Unfulfilled or In progress section, pick Change location, choose items and a new location; local delivery is excluded.
- Shopify app
- Tap ⋯ or ⋮ in the section, choose Change location, pick a location, then Save or ✓.
- Several orders
- In the admin's Orders list, select them and use the Change fulfillment location bulk action.
- Fulfillment service
- Cancel an open request first; an accepted one needs the service to accept cancellation.
- In-store pickup
- Shopify's pages differ; the pickup location the customer chose can't change.
- Orders to Great Britain over £135
- VAT isn't recalculated after the change.
- Shipping the customer paid
- Shopify's developer docs say moving a fulfillment order has no impact on it.
What are the steps in the Shopify admin?
Shopify's help allows this on any unfulfilled order, within the limits below.
- Go to Orders.
- Click the order.
- In the Unfulfilled or In progress section, click ⋯, then Change location.
- Select the items.
- Select the new location.
- Click Change location.
- Orders
- Order details
- Orders
- Order details
- Change location
Shopify's API docs say a move fails when "the destination location doesn't stock the requested inventory item"; they don't mention this menu, but check where the item is stocked.
When can't you change the location?
Shopify's help says a local delivery order can't change location once placed.
On in-store pickup, Shopify's pages read November 5, 2026 differ: the fulfillment and bulk fulfillment pages rule it out, while the pickup page gives Change location steps for transferring items. Check the ⋯ menu of that order's Unfulfilled section; the pickup location the customer chose can't change.
Shopify's help on fulfillment apps says Mark as fulfilled isn't available at a fulfillment service location, so shipping the order yourself means first changing the location to one you manage. The request decides how:
- Not requested: change the location directly.
- Requested, not accepted: cancel the request, then change the location.
- Accepted: request cancellation, wait for the service to accept, then change the location.
Buying and printing a shipping label in Shopify marks the order fulfilled, and Change location covers unfulfilled orders: you must void the label before you can cancel that fulfillment.
What happens after you change the location?
The fulfillment, routing and inventory help pages we read don't describe how stock moves.
- Products
- Product details
For orders to Great Britain over £135, the location used for VAT is set at checkout, so changing it later doesn't recalculate VAT (what decides it).
Routing can assign a location with no available stock; if you keep moving orders, check which location fulfills them.
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