For Shopify Merchants
Ecom Store Pro FAQ
Short, verified answers to the questions Shopify merchants ask most — citing official Shopify documentation.
South Africa isn't on the Shopify Payments country list, so you use a third-party provider such as Payfast and pay Shopify's third-party fee.
October 10, 2026
In Analytics > Reports > Finances, the Tips by staff member report splits tip totals by sales channel: Point of Sale or Online Store.
October 10, 2026
Shopify's help says that on a desktop you log in at shopify.com/admin in a supported browser; the Shopify app runs on iOS and Android.
October 10, 2026
Shopify says its Credit (US) and Capital applications involve no credit check; its Payments terms let it retrieve information from credit bureaus.
October 10, 2026
Product category (Shopify Tax), overrides, tax-inclusive pricing, shipping rules, Manual Tax rates or an exemption can change the amount.
October 10, 2026
In most themes, open Theme settings > Colors in the theme editor and edit a color scheme's background; Horizon 4.0.0+ uses color palettes instead.
October 10, 2026
Change "Sold out" to "Coming soon" via Edit default theme content: no code, default language only, not per product.
October 10, 2026
Pay over time lets you repay a Shopify Credit statement over up to 10 months for an 11% fee, taken from daily sales.
October 10, 2026
Yes, on stores created on or after May 12, 2025: the fee applies to the part paid by gift card or store credit, but not on POS or manual payments.
October 10, 2026
Yes: set the product to Unlisted; it leaves Shopify's collections and search but stays reachable by its direct URL.
October 10, 2026
Shopify Credit pays 3% cashback on eligible purchases in each month's top category, up to $250,000 a year, then 1%; other two categories 1%.
October 10, 2026
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