Offer clarity
First audience, problem or job, offer, and supportable differentiation.
Answer 26 questions about your own store and get back a prioritized list of what is still missing — the critical gaps first, each one pointing at the official documentation that covers it.
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26 checks · 11 areas
Answer 26 closed questions grouped into 11 areas, review what you picked, and get back a prioritized checklist of your own gaps — the critical ones first. Built for a store that has not opened yet; if yours is already selling, the same 11 areas read as an audit of what was skipped on the way out.
This AI-assisted self-check is provided for general educational information. It may contain errors or become outdated. It does not provide legal, tax, accounting, financial, product-safety, or other professional advice. Verify critical requirements with Shopify, the relevant authorities, and qualified professionals in your jurisdiction.
First audience, problem or job, offer, and supportable differentiation.
Buyer, value exchange, revenue and cost path, and the key commercial assumption.
Self-reported contribution, break-even and cash-plan calculations.
Deliverable, quality criteria, realistic promise, and evidence needed to sell it.
Account, store, plan, feature, app, and representative setup dependency awareness.
Catalogue structure, product or service information, media, pricing inputs, policy links, and content quality checks.
Provider and setup awareness plus a representative checkout and refund test plan.
Stock or capacity, delivery or access, returns or cancellations, and an operational fallback.
Contact path, ownership, response and escalation, and a customer-feedback learning loop.
Dependency checklist, end-to-end dry run, ownership, fallback, and launch decision points.
Operating goals, operational measures, ownership and review cadence, and source and content maintenance.
The same 26 checks the tool asks, with the condition that has to be true for each one. Work through them on paper if you would rather not answer on screen.
First audience, problem or job, offer, and supportable differentiation.
Can you state one primary audience and the specific problem or job this offer addresses?
Done when: A written statement names one primary audience and one problem or job the offer addresses.
Can you support one specific reason a customer might choose this offer over the nearest alternative?
Done when: One specific reason to choose the offer is recorded and supported by evidence the business can show.
Buyer, value exchange, revenue and cost path, and the key commercial assumption.
Can you trace one buyer payment through the value delivered and the main cost of delivering it?
Done when: A single documented flow connects the buyer, payment event, delivered value, and main delivery cost.
Have you defined a practical check for the single commercial assumption that matters most next?
Done when: A documented verification plan names one key commercial assumption and how it will be checked.
Self-reported contribution, break-even and cash-plan calculations.
Have you calculated what one representative order or engagement leaves after all its direct costs?
Done when: A written contribution calculation for one representative order, cohort or engagement includes every order-linked cost and shows whether a positive amount remains.
Do you know how many orders, subscribers or engagements per month would cover your fixed monthly costs?
Done when: A written break-even estimate is derived from the contribution calculation and a list of fixed monthly costs, and is marked as an estimate.
Does a written cash plan cover your setup costs, monthly operating costs and a downside scenario?
Done when: A cash plan lists one-time and monthly costs with timing, a downside scenario, and a stop rule with a decision date.
Deliverable, quality criteria, realistic promise, and evidence needed to sell it.
Is the deliverable defined with criteria that let you check whether it is complete and acceptable?
Done when: The deliverable has a written definition and observable acceptance criteria.
Is the main customer-facing promise limited to what current evidence or a representative test can support?
Done when: The main customer-facing promise is linked to current supporting evidence or a representative test record.
Account, store, plan, feature, app, and representative setup dependency awareness.
Do you have a current list of Shopify setup dependencies that must be confirmed for the intended store?
Done when: A current dependency list identifies the store, account, plan, feature, and access decisions needed for the intended setup.
Have you checked one representative setup using the intended Shopify features, apps, or channels?
Done when: A recorded representative check covers the intended Shopify feature, app, or channel combination.
Catalogue structure, product or service information, media, pricing inputs, policy links, and content quality checks.
Does every offer record contain the minimum information a customer and the operating team need?
Done when: A defined minimum information set is complete for every offer record.
Has one representative offer page passed a recorded pre-publish review of its content and assets?
Done when: One representative offer page has passed a recorded pre-publish content and asset review.
Provider and setup awareness plus a representative checkout and refund test plan.
Have you documented the payment-provider and setup dependencies that still need confirmation?
Done when: A current dependency record identifies the intended provider, account, currency, payout, and access questions to confirm.
Is there a representative checkout-and-refund test case with evidence to retain?
Done when: A representative checkout-and-refund test case exists, and running it with retained evidence is the check this question reports.
Have you reviewed and set up the tax settings your store needs for where you sell?
Done when: Store tax settings reflect a recorded decision for each market the store sells to, based on official guidance or professional advice.
Stock or capacity, delivery or access, returns or cancellations, and an operational fallback.
Do you maintain one current view of available stock or service capacity against commitments?
Done when: One maintained view shows available stock or service capacity against current commitments.
Is there a documented process for completing one representative order, delivery, access grant, or booking?
Done when: A documented fulfillment procedure covers one representative commitment from acceptance through delivery, access, or booking confirmation.
Have you or a named person documented a fallback for one representative return, cancellation, failed delivery, or access problem?
Done when: One documented exception-handling path names you or a named person and a fallback for a representative operational problem.
Contact path, ownership, response and escalation, and a customer-feedback learning loop.
Can a customer reach one monitored way to contact the store, with you or a named person answering and a written path for unresolved issues?
Done when: One monitored way for customers to reach the store exists, with a named person who answers (you count) and a note of what to do when an issue cannot be resolved on first contact.
Is there a recurring process for recording one customer issue and deciding whether an operational change is needed?
Done when: A recurring feedback review records one customer issue and a decision about an operational change.
Dependency checklist, end-to-end dry run, ownership, fallback, and launch decision points.
Does one current launch or major-change checklist assign each operational dependency to you or a named person and a decision point?
Done when: One current launch or major-change checklist assigns each operational dependency to you or a named person and a decision point.
Has one complete customer journey been checked from entry through payment and delivery, access, or booking?
Done when: One complete representative customer journey has a recorded dry run, test, or operating check.
Is there a documented fallback and stop-or-proceed decision for the most likely launch or change failure?
Done when: One launch or major-change failure scenario has a documented fallback and names you or a named person responsible for the stop-or-proceed decision.
Operating goals, operational measures, ownership and review cadence, and source and content maintenance.
Is one operating measure linked to a named decision, a review by you or a named person, and a cadence?
Done when: One operating measure is linked to a named decision, a review by you or a named person, and a cadence.
Is there a scheduled review for operational records, customer-facing content, and time-sensitive source links?
Done when: One scheduled maintenance review covers operational records, customer-facing content, and time-sensitive source links.
Each of the 11 areas is assessed on its own. A strong area never compensates for a weak one, and a missing critical condition is still reported as missing when everything around it is in place.
Your answers stay in this browser. There is no account, no email, no server copy, no shareable result link, and no analytics path that records what you answered or what the checklist returned.
Shopify facts come from official Shopify sources. The optional Canada and United Kingdom packs use official government or regulator starting points and do not claim complete local coverage.
Shopify Help Center
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Shopify
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Government of Canada
Government of Canada
Canada Revenue Agency
Canada Border Services Agency
Bank of Canada
Health Canada
Competition Bureau Canada
Office of the Privacy Commissioner of Canada
GOV.UK
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HM Revenue & Customs
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Financial Conduct Authority
Office for Product Safety and Standards
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Information Commissioner's Office
Shopify Help Center
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U.S. Small Business Administration
U.S. Small Business Administration
U.S. Small Business Administration
This checklist names the gaps in your own answers. It does not explain how to close them. Two guides on this site walk the same ground step by step.
Pre-launch decisions, account setup, store build, and the checks to run before the password page comes down.
Validating the offer, sourcing, payments and payouts, fulfillment, marketing, and the KPIs to watch afterwards.
Would rather hand the build to someone else? Ecom Store Pro builds and sets up Shopify stores. That is a paid service, separate from this free tool, and nothing in your answers is sent there.