Ecom Store Pro

For Shopify Merchants

Ecom Store Pro FAQ

Short, verified answers to the questions Shopify merchants ask most — citing official Shopify documentation.

433 FAQs
POS & retail
When do you have to submit LROE entries for a Shopify POS store in Bizkaia?

In Bizkaia, most LROE entries are due by April 25, July 25, October 25 or January 31, and before you file and pay their VAT.

October 7, 2026

POS & retail
What is the penalty for late LROE entries for a Shopify store in Bizkaia?

In Bizkaia, a late LROE record can cost 0.5% of the invoice amount, min €600 a quarter, max €12,000 (art. 206.2.g NFGT).

October 7, 2026

POS & retail
Does Shopify POS support NaTicket in Navarra?

No documented support: Shopify's Spain page names only Veri*Factu via Comply, and Comply calls Navarra's NaTicket a future system.

October 6, 2026

POS & retail
Who keeps the LROE book for a Shopify POS store in Bizkaia?

In Bizkaia you keep the LROE book: TicketBAI invoices enter it automatically, and it also covers your expenses.

October 6, 2026

Payments & payouts
Can a non-resident use Shopify Payments for a Canadian company?

Canada: individuals and sole proprietors need a Canadian home address; no page we read states a residence rule for a corporation's representative.

October 6, 2026

Payments & payouts
What happens if a Shopify Balance transfer to your bank doesn't arrive?

See status in the Balance app; cancel a manual one in the admin within 2 days of authorizing. Balance help has no steps if a Posted one never arrives.

October 5, 2026

Payments & payouts
Can you use Wise for Shopify Payments payouts?

None of Shopify's 40 country payout requirement pages names Wise, so check Wise against Shopify's general and your country's bank-account rules.

October 5, 2026

POS & retail
Does Shopify POS support TicketBAI in the Basque Country?

Yes, per Comply: the free app covers Shopify POS sales in Álava, Bizkaia and Gipuzkoa; online-store sales fall outside the app's scope.

October 5, 2026

Payments & payouts
What proof of address does Shopify Payments accept in Canada?

Canada: a utility bill, bank, investment or property tax statement, insurance, or a driver's license or provincial/territorial ID not used as your ID.

October 5, 2026

Payments & payouts
Can you accept payments with Payoneer Checkout on Shopify?

Only if your company is registered in the US, UK, Hong Kong or Singapore and Payoneer is offered for your store's location.

October 5, 2026

Shipping & fulfillment
Can you cancel Shopify fulfillment requests in bulk?

Yes: the Cancel fulfillment requests bulk action asks services to cancel requests but won't automatically stop a service already fulfilling an order.

October 5, 2026

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