Ecom Store Pro FAQ

It appears when you add a label to a return made without one; fix: add a free custom item, fulfill it, make a new return with the label.

September 29, 2026

For merchants in Europe, Shopify's help says the Shopify Payments terms you accepted are your SEPA mandate to debit your bank for negative balances.

September 29, 2026

Position and dark or light only: theme code, or a Custom Liquid block if your theme supports it; the pages we read list no size or color controls.

September 29, 2026

Reprint free from the order or Shipping labels page while unshipped; new address, or new size after the print page: void if eligible, then rebuy.

September 28, 2026

Yes — include only some items in each label and the rest stays unfulfilled for its own label; up to 100 labels print at once.

September 28, 2026

Yes — Customize labels in Settings > Checkout edits the wording in your default language; other languages change through translations.

September 28, 2026

From the order's Return action, choose Create a return label in Shopify — US domestic orders only, billed pay-on-scan.

Updated October 4, 2026

Only Shopify Plus can add a custom checkbox to checkout steps; Basic, Grow and Advanced can use a cart-page one, unsupported by accelerated buttons.

September 28, 2026

No — German tax guidance lets several registers share one TSE; Shopify bills its TSE app per location, $9 USD a month on top of POS subscription fees.

September 28, 2026

Not natively in Shopify docs we read — apps such as SKU IQ sync the two, or Shopify's early-access Store Migration app imports products and customers.

September 28, 2026

Look for official sender domains such as @shopify.com; Shopify Support won't ask for your password; when in doubt, contact Support directly.

September 28, 2026

Refunds, chargebacks or fees exceeded your sales; Shopify recovers the gap from later payouts or a bank debit, by country and case.

September 28, 2026