Ecom Store Pro

For Shopify Merchants

Ecom Store Pro FAQ

Short, verified answers to the questions Shopify merchants ask most — citing official Shopify documentation.

701 FAQs
Orders & customers
What is predicted spend tier in Shopify?

Predicted spend tier sorts customers into High, Medium or Low, and needs a store with over 100 sales.

October 29, 2026

Payments & payouts
Can you offer meses sin intereses on Shopify without Shopify Payments?

Yes, with Mercado Pago: it sets meses sin intereses in its own panel, while Shopify's Help Center describes them only for Shopify Payments.

October 29, 2026

POS & retail
Does Shopify POS have a time clock for staff?

Not on any Shopify POS page we read (October 2026): staff clock in through an App Store app such as Easyteam or POS Clock In.

October 29, 2026

Selling internationally
What is guaranteed flat-rate shipping in Shopify Managed Markets?

Per market, Managed Markets can set international shipping rates and fix the cost of qualifying prepaid FedEx or DHL Express labels bought through it.

October 29, 2026

Shipping & fulfillment
Can you buy PostNL shipping labels in Shopify?

Yes — from a Netherlands fulfillment location, eligible stores buy PostNL labels for Dutch and most EU addresses, not Belgium.

October 29, 2026

Plans & getting started
How do you change the billing address on your Shopify billing card?

Replace the card to change its address; your account's billing address is a separate setting, which Plus stores change through Plus Support.

October 29, 2026

Shipping & fulfillment
Can you merge fulfillments in Shopify?

Yes, but only inside one order: Merge fulfillment combines fulfillments from the same location.

October 29, 2026

Admin, staff & security
How do you accept a collaborator request in Shopify?

On a single store, the owner or an Administrator opens Settings > Users, filters by Requests, edits the role and clicks Accept request.

October 29, 2026

Payments & payouts
Where do you find Shopify Balance statements?

In Finance > Main > View statements or another account's page, or Statements in the US-only Balance app. Only the account owner can open them.

October 28, 2026

Online store & themes
Can you add FAQs to Shopify product pages?

Yes: a collapsible block on the product template shows the same text on every product unless you connect a metafield to its text.

October 28, 2026

Taxes & duties
Why did the estimated tax change after checkout on a Shopify order?

On US orders with estimated tax, Shopify charges the final tax later; no refund is due, but a higher tax the card can't cover leaves the order unpaid.

October 28, 2026

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