Ecom Store Pro

Can you add FAQs to Shopify product pages?

Published ·
At a glance
Short answer
Yes: a collapsible block on the product template shows the same text on every product unless you connect a metafield to its text.
On Horizon
Add an Accordion block; the Text block inside a row has the Connect dynamic source icon.
Empty metafield
A product with no value in the metafield shows no content in that row.
Theme support
Not all sections or blocks support dynamic sources; Rich text metafields need a rich-text setting.
Google results
FAQ rich results stopped appearing in Google Search on May 7, 2026.

Does a collapsible row show the same FAQs on every product?

Yes, if you type the questions straight into it. Shopify's help says content added directly to a collapsible block displays on all product pages; per-product content needs a metafield.

Shopify's tutorial names the block Collapsible row, as Dawn does. On Horizon, search Add block in the Product information section for “accordion”: our Horizon editor showed an Accordion block on October 28, 2026 (theme version not recorded), with a row's text held in a Text block.

In Shopify adminOpen in your store
  1. Online Store
  2. Themes
  3. Edit theme
  4. Default product
  5. Product information
  6. Add block
On Horizon (checked October 28, 2026), searching “accordion” returned one block, Accordion, under Layout.

How do you give each product its own questions?

Check the block first

Before step 1, open your collapsible block in the theme editor (or add one, as in step 2) and look for the Connect dynamic source icon beside the setting that holds its text, shown below in Dawn and Horizon. Not all sections or blocks support dynamic sources, and a Rich text metafield connects only to rich-text settings. If yours can't connect, see when you still need Liquid.

  1. In Settings, open Metafields and metaobjects, choose Products, click Add definition and pick Text > Multi-line text.
  2. In the theme editor's Default product template, Product information section, click Add block > Collapsible row (on Horizon, add an Accordion and select the Text block inside a row). Next to Row content (Text on Horizon), click the Connect dynamic source icon and select the metafield.
  3. Fill in that metafield on each product.
In Shopify adminOpen in your store
  1. Settings
  2. Metafields and metaobjects
  3. Products
  4. Add definition
Step 1: name the metafield, then choose Multi-line text under Type.
In Shopify adminOpen in your store
  1. Online Store
  2. Themes
  3. Edit theme
  4. Default product
  5. Product information
  6. Collapsible row
Step 2, in Dawn 15.0.0: the icon beside Row content connects the metafield.
In Shopify adminOpen in your store
  1. Online Store
  2. Themes
  3. Edit theme
  4. Default product
  5. Product information
  6. Accordion
  7. Accordion row
  8. Text
Step 2 in Horizon: the Text block inside an Accordion row has the same icon beside Text (checked October 28, 2026).

One template then serves every product; a product whose metafield is empty shows no content.

Do you need a FAQ app for product pages?

Not for the questions if your block takes a metafield: the block and metafield cover them. An app is for extras its listing offers; StoreFAQ says it helps merchants build product FAQs and an AI chatbot, with a free plan listed on October 28, 2026. Store-wide, see when a FAQ app is worth installing.

Not for Google either: FAQ rich results stopped appearing in Google Search on May 7, 2026, and app schema won't bring them back. See whether FAQ schema still does anything in Google Search.

About This Article

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