For Shopify Merchants
Ecom Store Pro FAQ
Short, verified answers to the questions Shopify merchants ask most — citing official Shopify documentation.
Yes: Shopify's free margin calculator works from cost and markup; shipping and acquisition costs need its Advanced mode.
November 3, 2026
Not for shoppers: rates show at checkout. In the Horizon and Dawn code we read, a cart or product-page cost estimate needs an app or theme code.
November 3, 2026
Not natively in the Shopify pages we read: an app such as SKU IQ syncs Square POS, or the free Store Migration app imports products and customers.
November 3, 2026
Change it in Settings > General > Store defaults; formats apply to your base currency only, not to other currencies you sell in.
November 2, 2026
Yes, as an unverified return on POS Pro locations outside Sweden, refunded only to a gift card; not for stores located in France, Spain or Sweden.
November 2, 2026
Paystack, marked preferred for Ghana on Shopify's payment gateways page, or Flutterwave, listed there too; Shopify adds its fee on top.
November 2, 2026
Amazon handles it: reply to its dispute email or the Seller Central representation form within 7 days — Amazon Pay with Shopify Payments, US.
November 2, 2026
Yes, if the return starts and ends in POS: refund to a new emailed gift card, or reload an existing one when the sale ran on Shopify Payments.
November 1, 2026
Add ?view= plus the template suffix to the product URL; on three stores in October 2026 a wrong suffix loaded the default template.
November 1, 2026
Use 1200 x 630 px: it meets Meta's best-display size and LinkedIn's minimum, 2 px above the 1200 x 628 px Shopify's admin suggests.
November 1, 2026
Yes — built-in search finds a full SKU or its first 3–15 characters; middle or end parts must be complete hyphen-, slash- or space-separated segments.
November 1, 2026
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