Ecom Store Pro FAQ

In Finance > Main > View statements or another account's page, or Statements in the US-only Balance app. Only the account owner can open them.

October 28, 2026

Yes: a collapsible block on the product template shows the same text on every product unless you connect a metafield to its text.

October 28, 2026

On US orders with estimated tax, Shopify charges the final tax later; no refund is due, but a higher tax the card can't cover leaves the order unpaid.

October 28, 2026

Yes — 250 tags per customer, order or product (product tags are unlimited on Plus); 255 characters per tag, but only 40 on orders and drafts.

October 28, 2026

Check shopifystatus.com for an active incident, but Shopify says issues affecting a small percentage of stores may not show there.

October 28, 2026

Shopify's Help Center now points to its free Store Migration app; Store Importer isn't available on the App Store as of October 2026.

October 28, 2026

Buy X get Y makes the gift free, but shoppers add it; Shopify docs we read in October 2026 show no built-in auto-add, so apps promise it.

October 27, 2026

In the legacy Abandoned checkout template, append your code to both links; the Messaging automation adds an existing discount in its own editor.

October 27, 2026

From the admin, on one record or several; Shopify's page cites a 50 maximum and 250 (?limit=250). The workflow must be on with a matching trigger.

October 27, 2026

Partly: Orders has bulk actions (tags, archive, fulfill, capture, labels, cancel on desktop); quantities and shipping fees change per order.

October 27, 2026

Yes — with Shopify Payments, on any contactless Shopify reader or Tap to Pay; external terminals depend on the provider

October 27, 2026