- Short answer
- Shopify's Help Center now points to its free Store Migration app; Store Importer isn't available on the App Store as of October 2026.
- Store Migration listing
- Square, WooCommerce, Etsy, Wix, Amazon, eBay, Clover, Lightspeed R/X (Vend); BigCommerce, Squarespace, Magento not listed
- Early access
- Clover and Lightspeed guides: certain stores, desktop only; Lightspeed Retail X-Series or R-Series
- From Amazon
- Products only: no customers or reviews
- CSV file limit
- 15 MB per product or customer file
Is the Store Importer app still available?
No. As of October 2026, the Store Importer listing says “This app is not currently available on the Shopify App Store” and gives no date or reason.
In 2021, Shopify's changelog announced the Store Importer app for imports from Square POS and Lightspeed.
What does Shopify point you to instead?
Shopify's Migrating to Shopify page now says “Install Store Migration from the Shopify App Store.” That free Shopify app imports from a CSV file or, on supported platforms, a connected account.
Its listing, read October 28, 2026, names eight platforms: Square, WooCommerce, Etsy, Wix, Amazon, eBay, Clover and Lightspeed R/X (Vend). BigCommerce, Squarespace and Magento aren't among them; for those, use CSV or a third-party migration app.
Check before you install:
- Clover: early access, certain stores, desktop only.
- Lightspeed: early access, Retail X-Series or R-Series, certain stores, desktop only.
- Amazon: products only, no customers or reviews.
Small edits may be needed after an import; your platform's Help Center guide says what moves.
Which route moves which data?
Shopify lists five methods. Import products first, then customers, then historical orders, so products and customers connect to the orders.
| Data, in import order | Store Migration app | CSV import |
|---|---|---|
| 1. Products | Yes, from the listed platforms | Product CSV, 15 MB max |
| 2. Customers | Square, WooCommerce guides: yes; Amazon guide: no | Customer CSV, 15 MB max; no orders or spend from other platforms |
| 3. Historical orders | No; Shopify's blog says orders need separate tools | No; Shopify's WooCommerce guide says orders can't be imported by CSV |
Shopify App Store, Help Center and Blog, read October 28, 2026.
For historical orders, Shopify's platform guides point to third-party migration apps, and Shopify's own list of methods also includes hiring a Shopify Partner or building a custom solution with the API. Our migration guide compares the methods.
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