- Short answer
- Quantifiable unavoidable or pre-selected fees must be in one price; delivery of goods need not (ACL s 48), but state its minimum if known.
- Delivery
- Not required in the single price for goods (ACL s 48(2)); if omitted, state its known minimum (s 48(3)).
- Card costs
- ACCC: build Visa, Mastercard, Amex and eftpos costs into prices; don't relabel a card surcharge as another fee.
- Drip pricing law
- Unfair Trading Practices Act 2026 provisions start July 1, 2027 (section 2 of the Act).
Which fees have to be in the total price?
The ACCC says the total price must be a single figure, “the minimum total cost”; for GST specifically, see what the ACCC requires for consumer prices.
| Charge | In the total price? |
|---|---|
| Taxes, duties and unavoidable fees (delivery aside) | Yes |
| Surcharges that may apply every day of the week | Yes |
| Optional extras you pre-select (charged unless removed) | Yes |
| Optional extras not pre-selected | Not required |
| Charges you can't yet put a dollar figure on | Not required; in ACCC's booking example the full total price must be given once known. |
Sources: ACCC, Price displays; delivery: ACL s 48(2); October 22, 2026.
Does delivery have to be in the product price?
The ACCC mentions delivery in one example:
If a business charges delivery fees, but consumers can also choose the option to click and collect for free, the business does not need to include the delivery charges in the prices displayed for its products.
The law is wider: under section 48(2) of the Australian Consumer Law, a business “is not required to include, in the single price for goods” a delivery charge.
If you sell to consumers and leave delivery out but know its minimum charge when you show the price, you must state that minimum too (section 48(3)). In Shopify, shipping rates set what customers pay for shipping at checkout.
What changed in October 2026, and what changes in July 2027?
Since October 1, 2026, Visa, Mastercard, American Express and eftpos card payments can't be surcharged. The ACCC says card costs should be reflected in your overall pricing, not renamed as another fee, so remove any such surcharge and price the cost in (see can you add a credit card surcharge on Shopify).
This page was written by AI. Separate AI agents that did not write it check its figures and claims against official sources and test its links and interactive tools. A human editor sets the site's editorial direction, topics and rules and checks that pages are complete and display correctly, but does not check their facts or edit their text. Details may change — always confirm critical data at shopify.com.
Editorial Policy