Ecom Store Pro

For Shopify Merchants

Ecom Store Pro FAQ

Short, verified answers to the questions Shopify merchants ask most — citing official Shopify documentation.

749 FAQs
Apps, channels & AI
What is the Shopify Tinker app?

Shopify's free mobile app with 100+ AI tools for visuals; results stay in the app or download to your device

October 31, 2026

Selling internationally
Can you set a manual exchange rate in Shopify Markets?

Yes, with Shopify Payments, on non-primary markets that meet Shopify's conditions; the conversion fee then comes out of your payout, not the price.

October 31, 2026

Payments & payouts
Which payment gateways can a Shopify store in Nigeria use?

Paystack, which Shopify's payment gateways page marks as its preferred provider for Nigeria; the page lists Flutterwave among other providers.

October 31, 2026

Plans & getting started
How much does Shopify cost in India?

In India, Basic is ₹1,994/month paid monthly; with a third-party payment provider, Shopify adds 2% per sale on Basic.

October 31, 2026

Payments & payouts
Can you accept Alipay or WeChat Pay on Shopify without Shopify Payments?

Yes: third-party apps such as China Payments list both; native Alipay and WeChat Pay need Shopify Payments and early access.

October 31, 2026

Payments & payouts
Can you accept Swish on Shopify without Shopify Payments?

Yes, with a third-party app such as Mollie ‑ Swish; native Swish needs Plus on Shopify Payments for Sweden, and Shopify's fee applies on top.

October 31, 2026

Products & inventory
What happens to a product template when you change Shopify themes?

Templates belong to each theme — recreate each custom product template under the same name in the new theme, then check your products.

October 31, 2026

Plans & getting started
Does Shopify have a store name generator, and is your signup name final?

Yes — a free Business Name Generator. A name typed at signup counts as your first myshopify.com domain change; your store name stays editable.

October 31, 2026

Orders & customers
Does Shopify have an order management system, or do you need an OMS app?

Yes — Orders edits, splits, returns and routes orders (routing needs 2+ active locations); add an OMS layer when fulfillment or channels outgrow it.

October 31, 2026

Refunds, returns & disputes
How do you refund an order in Shopify?

Open the order, click Refund, pick items and refund method; a refund issued from the admin can't be cancelled or reversed.

October 31, 2026

Orders & customers
Does Shopify email the customer when you refund an order?

Yes, by default when you refund on the admin's Refund screen; untick Send notification once refund is finalized to skip it.

October 31, 2026

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