- Short answer
- Yes, with Shopify Payments, on non-primary markets that meet Shopify's conditions; the conversion fee then comes out of your payout, not the price.
- Which markets
- Single-country, or multi-country with local currencies off; never your primary market
- Managed Markets
- Not with duties and taxes included in prices
- Where to set it
- Markets > the market > Currency > Exchange rate (FX) > Manual
- Conversion fee
- Shopify Payments: 1.5% for US stores, 2% in other regions, if payment and payout currencies differ, manual rates included
- Fixed prices
- International fixed prices always take precedence over a manual rate
Which stores and markets can use a manual rate?
A manual rate keeps one market's prices stable instead of moving with automatic exchange rates, and it requires Shopify Payments.
From the Markets page, it works on:
- Single-country markets: yes.
- Multi-country markets: only with local currencies turned off.
- Your primary market: no.
A Managed Markets market can take a manual rate too, unless duties and taxes are included in its prices, a setting Managed Markets turns on by default:
Including duties and taxes in prices requires local currencies at their guaranteed exchange rate, so it can't be combined with a manual exchange rate for a market.
How do you set it, and where does the fee go?
- Markets
- The market
- Currency
- Exchange rate (FX)
- Manual
- Current market rate, updated throughout the day
- Fee included in the price your customer sees
- A fixed rate keeps prices stable
- Fee not added to prices; it shows in your payouts
- You keep the rate current
Either way, the conversion fee is charged when a customer pays in a currency other than your payout currency — with Shopify Payments, 1.5% for US-based stores and 2% in other regions.
To build it into a manual rate, multiply the rate by one plus your store country's fee: at 1.5%, Shopify's exchange-rates example gives 0.90867 × 1.015 = 0.9223. Per-market prices and payouts are covered in our Shopify Markets guide.
What does a manual rate leave unchanged?
A fixed rate moves the risk rather than removing it: you might gain or lose money on the gap between your rate and the current market rate.
- Refunds that need converting use the current market rate, not your manual rate; Managed Markets' 30-day purchase-rate guarantee on refunds doesn't say whether it covers manual rates.
- Fees: conversion and card fees aren't returned on a refund, and no extra conversion fee is charged on a refund or chargeback.
- Fixed prices: international fixed prices always take precedence; the rate covers only products without one.
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