Shopify Ecom

For Shopify Merchants

Shopify Ecom FAQ

Short, verified answers to the questions Shopify merchants ask most — citing official Shopify documentation.

207 FAQs
Restricted & regulated products
Do you need to be an FSVP importer when you import food to sell on Shopify?
Usually yes: the US owner or consignee of the food at entry is the FSVP importer, or else a US agent, unless an exemption in 21 CFR 1.501 applies.
September 17, 2026
Taxes & duties
Does a Shopify store need GST e-invoicing once its turnover crosses Rs 5 crore in India?
Yes, unless excluded — above Rs 5 crore aggregate turnover in any preceding financial year from 2017-18, B2B and export invoices need an IRN.
September 17, 2026
Restricted & regulated products
Do products you sell on Shopify in the EU need user-replaceable batteries from 18 February 2027?
Yes, from 18 February 2027 portable batteries in EU products must be user-removable; LMT ones by an independent professional, with limited exceptions.
September 17, 2026
Restricted & regulated products
Do you need to register as a battery producer to sell into the EU from a Shopify store?
Yes — if you sell batteries direct to end-users in an EU country you're not based in, register there as a producer and appoint an EPR representative.
September 17, 2026
Plans & getting started
Can a Shopify store take real orders before your developer transfers it to you?
Not while it's a client transfer store — real transactions aren't supported; you choose a plan when you accept the transfer, with no free trial.
September 17, 2026
Online store & themes
Can you remove "Powered by Shopify" from your Shopify store and emails?
Yes on your storefront; in emails only if early access gave you the toggle, and Plus customer notification email footers carry no Shopify branding.
September 16, 2026
Plans & getting started
Does Shopify have a bandwidth or traffic limit?
No — every plan includes unlimited bandwidth; real shoppers face no fixed per-minute limit, bots are rate-limited, and file storage is capped by plan.
September 16, 2026
Admin, staff & security
Do suspended users free a seat under your Shopify user limit?
Yes — Shopify suspends over-limit users to fit a smaller plan, so suspended accounts free seats, as do removed ones; pending invites still count.
September 16, 2026
Taxes & duties
Does Shopify collect TCS under section 52 on sales through your own Indian store?
No — section 52 TCS covers other sellers' sales an operator collects payment for; the official GST FAQ says own-site sales need none.
September 16, 2026
Taxes & duties
Does Shopify's total sales figure count as aggregate turnover for Indian GST?
No — Total sales includes tax; aggregate turnover excludes GST but counts exempt, export and every sale under your PAN, not one store.
September 16, 2026
Taxes & duties
Can a Shopify store in India use the GST composition scheme?
Yes, in most states up to Rs 1.5 crore turnover, if you sell goods only within your state — one interstate sale ends it.
September 16, 2026
Payments & payouts
What makes a Shopify order ineligible for PayPal Seller Protection?
A Shopify PayPal order isn't covered if shipped to another address or without proof of delivery; an edit can change its rating.
September 16, 2026
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