For Shopify Merchants
Ecom Store Pro FAQ
Short, verified answers to the questions Shopify merchants ask most — citing official Shopify documentation.
Yes, if the return starts and ends in POS: refund to a new emailed gift card, or reload an existing one when the sale ran on Shopify Payments.
November 1, 2026
Add ?view= plus the template suffix to the product URL; on three stores in October 2026 a wrong suffix loaded the default template.
November 1, 2026
Use 1200 x 630 px: it meets Meta's best-display size and LinkedIn's minimum, 2 px above the 1200 x 628 px Shopify's admin suggests.
November 1, 2026
Yes — built-in search finds a full SKU or its first 3–15 characters; middle or end parts must be complete hyphen-, slash- or space-separated segments.
November 1, 2026
Shopify's free mobile app with 100+ AI tools for visuals; results stay in the app or download to your device
October 31, 2026
Yes, with Shopify Payments, on non-primary markets that meet Shopify's conditions; the conversion fee then comes out of your payout, not the price.
October 31, 2026
Paystack, which Shopify's payment gateways page marks as its preferred provider for Nigeria; the page lists Flutterwave among other providers.
October 31, 2026
In India, Basic is ₹1,994/month paid monthly; with a third-party payment provider, Shopify adds 2% per sale on Basic.
October 31, 2026
Yes: third-party apps such as China Payments list both; native Alipay and WeChat Pay need Shopify Payments and early access.
October 31, 2026
Yes, with a third-party app such as Mollie ‑ Swish; native Swish needs Plus on Shopify Payments for Sweden, and Shopify's fee applies on top.
October 31, 2026
Templates belong to each theme — recreate each custom product template under the same name in the new theme, then check your products.
Updated November 1, 2026
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