For Shopify Merchants
Ecom Store Pro FAQ
Short, verified answers to the questions Shopify merchants ask most — citing official Shopify documentation.
No ban button in current customer accounts: Shopify Payments stores can block an email, address or IP at checkout via Fraud Control rules.
October 24, 2026
Sidekick's proactive store recommendations: up to 5 cards on admin Home, in early access; nothing changes until you approve.
October 24, 2026
No: from 1 Oct 2026 a Visa, Mastercard or eftpos card in Apple Pay or Google Pay can't be surcharged in Australia unless network rules allow it.
October 24, 2026
Third-party domain: add a CNAME for the subdomain pointing to shops.myshopify.com, then connect it under Settings > Domains.
October 24, 2026
Yes: packing slips print from the admin with no app; invoices and pick lists come with early-access document templates or Shopify Order Printer.
October 24, 2026
Logged in, check Settings > Domains or your admin URL; locked out, the Store Recovery page emails every store URL linked to your email.
October 24, 2026
Yes for UPS and DHL Express (continental US), USPS and DHL Express Canada; FedEx and most other carriers offer no pickup in Shopify Shipping.
October 24, 2026
Yes, if the carrier photographed a delivered order: the order page shows it up to 90 days, and Shopify Payments adds some to chargeback responses.
October 24, 2026
Yes: as of October 2026, Shopify Payments offers Bizum in early access, for shoppers in Spain paying in EUR, on eligible accounts in 27 regions.
October 24, 2026
Yes: gross sales count pending, canceled and unpaid orders; test and deleted ones are left out, and cancellations return as reversals in net sales.
October 24, 2026
Yes — Shopify announced Linkpop's retirement: new signups closed on July 7, 2025, and the App Store listing says it isn't currently available.
October 24, 2026
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