Ecom Store Pro

Can you schedule a carrier pickup from Shopify Shipping?

Published ·
At a glance
Short answer
Yes for UPS and DHL Express (continental US), USPS and DHL Express Canada; FedEx and most other carriers offer no pickup in Shopify Shipping.
UPS pickup cost
$4.00 on the UPS US page; the UPS overview calls it free
USPS pickups
Free unless you pick a time ($24); change or cancel with USPS by site or phone
USPS manifest
Labels bought by 9:00 pm local time can join that day's manifest
Voiding
A label on a manifest can't be voided for about 15 minutes
No pickup in Shopify Shipping
FedEx, Purolator, Evri, DPD, SEUR, InPost UK, UPS in Canada and others

Which carriers offer pickups in Shopify?

Right after buying a UPS or USPS label, use its Package pickup section; otherwise start on the Shipping labels page.

In Shopify adminOpen in your store
  1. Orders
  2. Shipping labels
  3. Schedule or view pickups

Pickups bookable in Shopify

CarrierCost, timingCancel
UPS (continental US)$4.00; book 1 to 7 days aheadIn Shopify; credited to your account if cancelled in time
USPSFree; $24 to pick the time of dayOn the USPS website or by phone
DHL Express (continental US, Canada)FreeIn Shopify

Shopify Help Center, October 24, 2026.

Shopify's pages disagree on UPS: the UPS overview says US shippers can “schedule free package pickups”; the UPS United States page says an On-Call Pickup costs $4.00. Budget $4.00.

Do you need a USPS manifest (SCAN form)?

No Help Center page on USPS labels, pickups, manifests or voiding that we read on October 24, 2026 says one is required. USPS calls it a SCAN form, per the USPS page: one barcode to accept your shipments. The Shipping Manifests app listing links it to unnamed “shipping carrier requirements”.

A manifest's labels share one origin address and Shipping date; buy by 9:00 pm local time to make that day's manifest. Create it from Pickups and manifests on the same Shipping labels page or the Shipping Manifests app.

Void first, then create the manifest
A manifested label can't be voided for about 15 minutes, and voided labels on a manifest you use are still charged. Create the manifest last; if one won't void, see why labels won't void.

What if your carrier has no Shopify pickup?

The other carrier pages split four ways:

  • No pickup in Shopify Shipping: FedEx, Purolator, Evri, DPD, SEUR, InPost UK, Chronopost, Colissimo, Correos, Mondial Relay, BRT, DHL Germany, DHL eCommerce Netherlands and Poland, and UPS in Canada.
  • Booked outside Shopify: Poste Italiane, by phone or online.
  • Through USPS: DHL eCommerce (continental US), dropped at USPS or picked up by USPS.
  • Booking not described: Canada Post, Australia Post and Royal Mail — none of the pages we read on October 24, 2026, including their own, describes booking their pickup from the admin. DHL Express in Europe (early access) includes scheduled pickups, but its page doesn't say where to book them.

Related questions

Shipping & fulfillment
Which label printers work with Shopify Shipping labels?

Shopify Shipping lists DYMO, Zebra, Brother and Rollo label printers, plus Bixolon in the UK and Ireland — or a desktop printer on Letter/A4.

Updated October 18, 2026

Shipping & fulfillment
Why does a Shopify shipping label print at the wrong size?

Shopify points to the label format: match it to your printer's paper and reprint on the print page; after leaving, resizing means void and rebuy.

September 23, 2026

Shipping & fulfillment
What happens when you void a Shopify shipping label?

The cost becomes shipping label credit, not a card refund; void within 30 days of purchase, before tracking events, and not on USPS First Class Mail.

September 24, 2026

Stay updated

Get notified about new articles

Subscribe to receive updates when we publish new Shopify guides and insights.