Ecom Store Pro FAQ

Edit the Password page in the theme editor; its message and password are set in Online Store > Preferences (private mode).

October 12, 2026

Shopify Payments terms bar card surcharges where law does; Shopify pages checked show none built into online checkout; Visa/Mastercard add US rules.

October 12, 2026

Owners who don't suspect a break-in can request recovery at accounts.shopify.com; staff must ask the owner for access.

October 12, 2026

No. Shopify says private mode hides every page from search engines, and search engines don't index trial stores.

October 12, 2026

Shopify's Irish company in Dublin, your contracting party if your billing address is outside the US, Canada and Asia Pacific.

October 12, 2026

Yes — in Customers you can merge two profiles into one, but some profiles can't be merged and a merge can't be undone

October 12, 2026

Checkout found no rate for that address: the country may sit outside an active market or a zone with rates, or the cart may match no rate

October 12, 2026

Shopify's Help Center gives ₹15,000 as the threshold for credit card and UPI bills in India; older mandates might still have ₹5,000

October 12, 2026

Yes — Shopify's July 2025 changelog says image alt can be translated by CSV import; the Help Center doesn't say if Translate & Adapt does

October 12, 2026

Change your login email in your Shopify account profile — it applies to every store linked to it; store and sender emails are set in Settings.

October 11, 2026

In the Shopify app, Tap to Pay needs a paid plan, Shopify Payments, and a store in 12 listed countries (Singapore: Android only); POS is separate.

October 11, 2026