Shopify Ecom

For Shopify Merchants

Shopify Ecom FAQ

Short, verified answers to the questions Shopify merchants ask most — citing official Shopify documentation.

Payments
Who handles a PayPal dispute on a Shopify order?
PayPal owns the case, you answer in your Shopify admin, and you get up to 20 days to settle it directly — PayPal Wallet, US and France.
September 7, 2026
Policies & Rules
Does a non-resident Shopify store need to charge Australian GST?
Yes if you carry on a business and sales connected with Australia reach A$75,000; at A$1,000 customs value or less you charge GST at checkout.
September 7, 2026
Policies & Rules
Does your Shopify store need to register for GST in India?
Only above the threshold: Rs 40 lakh for goods-only sellers in most Indian states, Rs 20 lakh for services; interstate goods register you regardless.
September 7, 2026
Policies & Rules
Can CBP detain your Shopify shipment under the UFLPA Entity List?
Yes — CBP presumes any US import tied to a UFLPA-listed supplier or to Xinjiang is prohibited; since 3 August 2026 the list names 187 entities.
September 7, 2026
Policies & Rules
Does California's SB 54 packaging law apply to your Shopify store?
Usually yes — if your own brand's packaged goods reach California buyers, SB 54 can make you the producer even from another state.
September 7, 2026
Policies & Rules
Can a Shopify collaborator account get POS access?
No — collaborator accounts can't be granted POS permissions; a partner who needs the till needs a separate staff account.
September 6, 2026
Policies & Rules
Does your candle qualify as a USPS Limited Quantity surface material?
Only if the formula tests as a Division 4.1 flammable solid — the federal hazmat table has no entry for an ordinary candle.
September 6, 2026
Policies & Rules
Can you assign one role to all collaborator accounts across a Shopify organization at once?
Yes — one user role can be bulk assigned to every collaborator account in an organization, but store access is still granted per store.
September 6, 2026
Policies & Rules
Does Shopify's Section 232 setting cover metals other than steel and aluminum?
No — Shopify documents the Section 232 setting for steel or aluminum only, even though US Section 232 itself already covers semi-finished copper.
September 6, 2026
Policies & Rules
Does the US charge import duty on green coffee beans?
Free on the schedule — HTS 0901.11.00 — but products of China carry an extra 7.5% under HTS heading 9903.88.15, read September 6, 2026.
September 6, 2026
Policies & Rules
Do you need a business license to sell on Shopify outside the US?
No — no Shopify page we checked requires a license for ordinary goods outside the US; your government decides what you register, not the platform.
September 6, 2026
Getting Started
Can you change a Shopify product's URL handle without losing SEO?
Yes — Shopify advises a 301 when moving a product; the automatic redirect it documents is an Admin API field, not one we found in the editor.
September 6, 2026
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