Ecom Store Pro

For Shopify Merchants

Ecom Store Pro FAQ

Short, verified answers to the questions Shopify merchants ask most — citing official Shopify documentation.

399 FAQs
Admin, staff & security
Does Shopify have a dark mode?

Shopify POS app has a dark/light mode that can follow your device; official pages we read in October 2026 describe no admin-wide dark mode setting

October 10, 2026

Products & inventory
Can you rearrange the order of products in a Shopify collection?

Yes: set the collection's sort to Manually and drag products; /collections/all is alphabetical unless you create a collection titled All.

October 10, 2026

Online store & themes
What is the character limit for Custom CSS in a Shopify theme?

Shopify theme Custom CSS is limited to 1,500 characters for the whole theme and 500 for a specific section.

October 10, 2026

Orders & customers
Which Liquid variables changed when templates moved to Shopify Order Printer?

Shopify Order Printer renames many legacy Liquid variables, adds an order. prefix to most order variables, and drops three transaction variables.

October 10, 2026

Payments & payouts
What is PayPal Payments Studio on Shopify, and does it replace Pay Later Messaging?

PayPal Payments Studio is a PayPal app launched May 20, 2026; as of October 10, 2026, no page we checked says it replaces Pay Later Messaging.

October 10, 2026

Payments & payouts
What can you buy with a Shopify Credit card?

Business purchases only, anywhere Visa is accepted except prohibited categories; no cash advances, wire transfers or ATMs.

October 10, 2026

Plans & getting started
How do you place a test order on Shopify?

Use Shopify Payments test mode or the Test payment gateway: no real charge; a refunded real order may still cost fees.

October 10, 2026

Domains & email
What IP address does Shopify use for a custom domain?

Third-party domain: point the A record to 23.227.38.65, add the AAAA record and a www CNAME to shops.myshopify.com; the IP ending can vary by region.

October 10, 2026

Plans & getting started
How much does Shopify cost in the UK?

In the UK, Basic is £19/month billed yearly (£25 paid monthly); Shopify Payments online standard card rate on Basic is 2% + 25p.

October 10, 2026

Marketing & SEO
Are Shopify discount codes case sensitive?

No: Shopify's developer docs say discount codes are case-insensitive, so SAVE10 and save10 are treated as the same code.

October 10, 2026

Taxes & duties
Why is Shopify not charging tax at checkout?

Check tax collection for the region, the product's Charge tax setting, customer exemptions and tax overrides.

October 10, 2026

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