For Shopify Merchants
Ecom Store Pro FAQ
Short, verified answers to the questions Shopify merchants ask most — citing official Shopify documentation.
Quantifiable unavoidable or pre-selected fees must be in one price; delivery of goods need not (ACL s 48), but state its minimum if known.
October 22, 2026
Compare-at price is a display field, not a discount: it shows struck through only when higher than Price.
October 22, 2026
No: keep your DNS host's nameservers and point the A, AAAA and www CNAME records at Shopify; a Shopify-managed domain needs Shopify's defaults.
October 22, 2026
No — Shopify runs storefront, checkout, POS and order capture; an ERP you connect can serve as the system of record for finance and inventory.
October 22, 2026
In the theme editor pick Collections, click Create template, then set Theme template on each collection — not on Starter or a Vintage theme.
October 22, 2026
Only on request: if registered for GST or required to be, give a tax invoice within 28 days unless the sale is A$82.50 or less incl. GST.
October 22, 2026
Yes for consumers, if you charge GST: show a total price including it (ACCC); prices shown only to businesses may leave it out.
October 22, 2026
Turn on the language and country selectors in your theme editor; Horizon and Dawn show each only with 2+ published languages or 2+ countries.
October 22, 2026
Yes, for a later-period refund or price cut over A$75 of GST: 28 days from a request, or from learning of it if a tax invoice was issued or requested.
October 22, 2026
One page — Shopify's default; three-page checkout doesn't register WebMCP tools for browser agents unless the buyer checks out with Shop Pay.
October 22, 2026
In Edit code, templates/article.json (Online Store 2.0) names the post's section; that section's file and any theme blocks it renders hold the code.
October 21, 2026
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