Ecom Store Pro

For Shopify Merchants

Ecom Store Pro FAQ

Short, verified answers to the questions Shopify merchants ask most — citing official Shopify documentation.

506 FAQs
Policies & account standing
How do you customize Shopify's cookie banner?

In Settings > Customer privacy > Cookie banner: turn off automated settings, then edit text under Content and set colors and position.

October 17, 2026

Restricted & regulated products
Can you sell live animals on Shopify?

Shopify's AUP and Payments terms name no live animals, but that isn't clearance: Shop, Managed Markets, DHL Express labels and carriers set limits.

October 17, 2026

Products & inventory
What does "Inventory policy is not included in the list" mean in a Shopify CSV?

In a Shopify product CSV, the policy column accepts only deny (the default) or continue; the setting doesn't apply to POS orders.

October 17, 2026

Products & inventory
Can you export a Shopify purchase order to CSV or Excel?

Not from the order itself — Shopify documents a PDF export; for a spreadsheet, export a purchase order report in Analytics, where available.

October 17, 2026

Policies & account standing
How do you check that Shopify's cookie banner is working?

Shopify's banner needs a published privacy policy and shows only in its configured regions; then see if Pixel Helper shows pixels awaiting consent.

October 17, 2026

Selling internationally
How do you translate Custom Liquid with Shopify Translate & Adapt?

Translate Custom Liquid in its own code, with a language check or the t filter, or move the text to a text field; Translate & Adapt can't see it.

October 17, 2026

Plans & getting started
Can you send a payment request per fulfillment on Shopify?

Plus only: request payment per fulfillment on orders with Due on fulfillment terms, except non-B2B orders created under fulfillment-based capture.

October 17, 2026

Payments & payouts
Can you give employees their own Shopify Balance card?

Yes, where Shopify offers it (it says you “might be able to”): the primary cardholder gives staff their own Balance card with optional spend controls.

October 17, 2026

Taxes & duties
Can you use Basic Tax instead of Shopify Tax?

Yes where your tax region offers it: no new US enrollments; in Canada, the UK and the EU, only regions set up before May 13, 2026, not on Manual Tax.

October 17, 2026

Plans & getting started
What happens to your sales channels when you pause your Shopify store?

Pause and Build turns off checkout on every channel, POS included; apps stay active, and no page we read says listings or ads stop

October 17, 2026

Taxes & duties
Which app makes GST invoices and GSTR reports for a Shopify store?

A Shopify App Store GST app: Shopify doesn't create a GST-compliant bill, and five of six listings we read on October 17, 2026 claim GSTR-1.

October 17, 2026

Stay updated

Get notified about new articles

Subscribe to receive updates when we publish new Shopify guides and insights.