For Shopify Merchants
Shopify Ecom FAQ
Short, verified answers to the questions Shopify merchants ask most — citing official Shopify documentation.
Log out devices under Security > Devices; Log out all devices is offered when more than five recently logged in and signs you out too.
September 29, 2026
Shopify says event tickets may be taxed where the event happens, so set them up as in-store pickup products; check your local tax authority.
September 29, 2026
Exports of goods are zero-rated: no GST under an LUT or bond; otherwise, unless your goods are excluded, you pay IGST and claim a refund
September 29, 2026
Yes: Kajabi's help centre says to embed a Shopify Buy Button in a Kajabi page, so the Buy Button route needs a Shopify store.
September 29, 2026
Commonly you locked it, or Shopify did: 5 failed debits in a row, a balance overdue at the end of the 10-month period, or a Shopify Capital default.
September 29, 2026
Yes, if eligible: in the US, Bill Pay's Fast ACH from Shopify Balance arrives the same business day for 1% when sent before its cutoff.
September 29, 2026
It will for sellers invoicing businesses in Spain under Spanish rules, but not yet: as of September 29, 2026, the 12/24-month clock hasn't started.
September 29, 2026
It appears when you add a label to a return made without one; fix: add a free custom item, fulfill it, make a new return with the label.
September 29, 2026
In Shopify: USPS, FedEx and UPS, US domestic returns only; FedEx needs a phone number on both addresses and UPS excludes Ground Saver.
September 29, 2026
For merchants in Europe, Shopify's help says the Shopify Payments terms you accepted are your SEPA mandate to debit your bank for negative balances.
September 29, 2026
Position and dark or light only: theme code, or a Custom Liquid block if your theme supports it; the pages we read list no size or color controls.
September 29, 2026
Reprint free from the order or Shipping labels page while unshipped; new address, or new size after the print page: void if eligible, then rebuy.
September 28, 2026
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