- Short answer
- Reprint free from the order or Shipping labels page while unshipped; new address, or new size after the print page: void if eligible, then rebuy.
- Package already shipped
- Contact the carrier with the package reference number.
- New address, or new size after leaving the print page
- Void it if eligible, then buy it again with the new details.
- Label that can't be voided
- Rebuy; if a fully fulfilled order lacks Create shipping label, duplicate it or use a draft order.
Where do you reprint a Shopify shipping label?
If a label for a package that hasn't been shipped yet printed incorrectly, reprint it from the Shipping labels page or the order's page. As Shopify's label troubleshooting guide puts it, "You don't need to purchase a new label."
On the order page, click Print label; in the Shopify app, tap Print shipping label in the order's Fulfilled section (see app printing on iPhone and Android).
From the Shipping labels page you can reprint labels individually or in bulk, up to 100 shipping labels at the same time. For one order shipped in several packages, see buying one label per package for the same order.
Can you reprint a Shopify label after the carrier scans it?
Once a carrier scans the label, Shopify draws a hard line on reusing it:
After a label has been scanned by a carrier, it can't be reprinted for use on other shipments. Reusing the same label for different packages is considered duplicate label usage and can be treated as fraud by carriers. This can result in significant label price adjustments and, in severe cases, can impact your ability to purchase labels through that carrier.
If the package has already shipped, Shopify's voiding guide says to contact the carrier with the package reference number for help. A label with tracking events also fails the requirements for voiding it.
Can you change the size or address when you reprint a label?
To change a purchased label that meets the voiding requirements, Shopify's voiding guide says to void it, change the order details, then buy the label again; the voided cost is credited to your account.
While you're still on the Print shipping label page, close the label popup, select the correct size from the dropdown, then click Print shipping labels. If you've already left the print page, "you must void the label and repurchase it to change the size." See when a wrong-size label means buying a new one.
A label that fails the voiding requirements can't be voided in the admin, but you can buy a new one. If a fully fulfilled order lacks Create shipping label, duplicate the original order or create a draft order to buy the replacement.
This article was written entirely by AI under human editorial direction. The editor sets the topic and structure, runs multi-stage validation on facts, links, and interactive elements, and verifies the output is useful from a business perspective. All claims are checked against official Shopify sources. Details may change — always confirm critical data at shopify.com.
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