- Short answer
- Go to Customers > Export and pick a CSV format; over 50 customers, Shopify emails you the file instead.
- Which customers
- The current page, all, the ones you selected, or those matching your filters or segment
- Size limit
- Each exported file is capped at 15 MB
- Staff
- Need the Export permission under Customers in their role
- Marketing
- Shopify's CSV description gives consent columns as yes or no; email only customers marked yes
How do you export customers from the Shopify admin?
- Customers
- Go to Customers > Export.
- Choose who: the current page, all customers, the customers you selected, or those matching your filters, which is how you export a segment.
- Pick a format: the CSV for Excel and Numbers, or Plain CSV file for a text editor.
- Keep Customer tags and Customer metafields ticked to include them (both were on by default as of November 5, 2026), then click Export customers.
- Customers
Inside a segment, Export also sits under More actions; the segment itself updates its members automatically.
- Customers
- Segments
Where does the file go, and what is in it?
Up to 50 customers, your browser downloads the file; above 50, Shopify emails it to you, and to the store owner too if you aren't the owner. Each exported file is capped at 15 MB.
Shopify's description of the customer CSV lists 20 columns:
- Contact: First Name, Last Name, Email, Phone
- Default address: eight columns, from company to phone
- Consent: Accepts Email, SMS and WhatsApp Marketing, each yes or no
- Totals: Total Spent, Total Orders
- Note, Tax Exempt, Tags
Total Spent and Total Orders don't load back in when you import the file.
Who on your team can export customers?
Staff need the Export permission under Customers in their role: Shopify says it is required to export customer profiles. Request data is a different permission that requests one customer's data as a CSV to be sent to that customer.
Store roles, Shopify's and custom alike, exist on every plan except Basic and Starter, and stores on those two plans can't add admin users.
- Settings
- Users
- Roles
This page was written by AI. Separate AI agents that did not write it check its figures and claims against official sources and test its links and interactive tools. A human editor sets the site's editorial direction, topics and rules and checks that pages are complete and display correctly, but does not check their facts or edit their text. Details may change — always confirm critical data at shopify.com.
Editorial Policy