Ecom Store Pro

How do you customize the Shopify password page?

Published ·
At a glance
Short answer
Edit the Password page in the theme editor; its message and password are set in Online Store > Preferences (private mode).
Other way in
Online Store page: preview the password page from the access menu, then click Edit (private mode only).
Password tip
Use a visitor password that differs from your admin login.
Logo
Shopify's help: maximum width 300 px (Horizon sizes the logo by height or percent); favicon recommended 32 x 32 px.
Default sections
Shopify's help: Password header, Email signup banner, Password footer; Horizon: a Password section plus Password footer.
Countdown timer
No native section on the Shopify pages we read, October 2026.

Where do you edit the Shopify password page?

Visitors see this landing page while your store is in private mode, the default for a new store.

  1. In the theme editor, choose Home page > Password. In private mode you can also preview it from the access menu on the Online Store page and click Edit.
  2. Edit its sections, or add other sections and blocks.
Screenshot of the Shopify admin, captured October 12, 2026 in our development store: the Dawn theme editor with the template menu set to Password.

In Preferences, set the visitor password (not your admin one) and an optional message:

In Shopify admin
  1. Online Store
  2. Preferences
Fill in Message to your visitors.
Screenshot of the Shopify admin, captured October 12, 2026 in our development store: Online Store > Preferences, Store access section. Private mode is locked in this development store, so Message to your visitors is greyed out; the password is covered.
Path per Shopify Help Center, read October 12, 2026

Turning off private mode removes the page at launch.

What can you change on the password page?

Shopify's help lists three default sections:

  • Password header — separate from your store's main header.
  • Email signup banner — lets visitors subscribe to your email marketing.
  • Password footer — Shopify's help hides it with <style>footer { display: none; }</style> in the visitor message field.

Horizon instead ships one Password section (logo, text and email signup blocks) plus a Password footer.

Logo and favicon come from theme settings, which also apply to the rest of your theme: logo images have a maximum width of 300 px per Shopify's help (Horizon sizes the logo by height or percent instead), and the recommended favicon is 32 x 32 px. No Shopify page we read sizes a password-page background image.

Beyond the settings, Shopify's steps say to open Edit code and search for files containing password-header or password-footer; in Horizon the files are password.liquid and password-footer.liquid.

Screenshot of the Shopify admin, captured October 12, 2026 in our development store: the theme code editor for the Dawn theme.

Can you remove "Powered by Shopify" or add a countdown?

The branding line, yes: in private mode, the theme's Powered by Shopify HTML box sets it on the password page — same steps as the storefront line.

No Shopify page we read describes a native countdown section, or removing the "Enter using password" link.

What we looked for and did not find
On October 12, 2026 we read Shopify's help on the password page, theme settings and customization, sections and blocks, Powered by Shopify and launch prep, plus the shopify.dev password template and Horizon's. The absence is the finding.
About This Article

This page was written by AI. Separate AI agents that did not write it check its figures and claims against official sources and test its links and interactive tools. A human editor sets the site's editorial direction, topics and rules and checks that pages are complete and display correctly, but does not check their facts or edit their text. Details may change — always confirm critical data at shopify.com.

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