- Short answer
- Yes, for shoppers in Switzerland paying in CHF; your Shopify Payments account must be in one of 28 listed countries.
- Store pages
- Legal notice and terms of service with your business details; store not in private mode
- Before you enable it
- Deactivate any conflicting additional payment gateways
- Fee (Swiss pricing page)
- 1.75% + 0.30 CHF (Basic) to 1.35% + 0.30 CHF (Plus); account outside Switzerland? Check your own country's pricing page
- Shopify POS
- Only at locations in France, Germany or Switzerland using CHF; the customer scans a QR code
- After the sale
- Funds captured immediately; full or partial refunds; no subscription products
Which stores can offer TWINT with Shopify Payments?
Your Shopify Payments account must be in one of 28 listed countries (our count, October 29, 2026), including Switzerland; most are in the EU. Only customers located in Switzerland who select CHF see TWINT at checkout.
Your store must also:
- set up Shopify Payments first;
- accept and price in CHF, ship physical goods to Switzerland and show Swiss VAT at checkout;
- show a legal notice and terms of service with your business details;
- not be in private mode, and have an eligible business type.
If your business is outside Switzerland, set Switzerland up as a market.
How do you turn TWINT on, and what does it cost?
Shopify's Swiss pricing page lists TWINT at 1.75% + 0.30 CHF per transaction on Basic, down to 1.35% + 0.30 CHF on Plus (October 2026); if your account is outside Switzerland, check your own country's pricing page.
Shopify App Store alternatives include TWINT by TFTW GmbH and Payrexx Payment App (October 2026); with those, Shopify's third-party gateway fee applies to online orders paid through a third-party payment provider.
Before you enable TWINT, Shopify requires you to deactivate any “conflicting additional payment gateways”.
- Settings
- Payments
- Shopify Payments
- Manage
- More actions
- Manage payment methods
- Local payment methods
- TWINT
- Enable
How do refunds, disputes and Shopify POS work with TWINT?
- Funds are captured immediately for your next available payout.
- Full or partial refunds work like card refunds.
- Customers dispute through their bank; you respond in your admin, but TWINT or the bank decides.
- Subscription products can't be paid with TWINT.
On Shopify POS, it works only at locations in France, Germany or Switzerland that use CHF; once it's enabled in Shopify Payments, activate it in the Point of Sale channel:
- Point of Sale
- Settings
- Payments
Shopify warns that local payment methods carry a higher chargeback risk in retail settings.
At the till, the customer gets a QR code:
The customer scans the QR code using their device's camera app to complete the payment, rather than the TWINT app or a bank app, which might not recognize the QR code's URL.
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