- Short answer
- Yes, for shoppers in Portugal paying in EUR; your account region must be eligible and an active market must include Portugal with EUR.
- Store side
- Shopify Payments set up first, EUR accepted, an eligible business type
- Account regions
- 39 by our count (October 24, 2026), among them Portugal, the UK and the US
- Stores outside Portugal
- MB WAY appears only after an active market includes Portugal with EUR
- At checkout
- Shopper approves in the MB WAY or banking app within 4 minutes; funds are captured automatically
- Not available for
- Subscription products; manual capture isn't supported
- Versus Multibanco
- Multibanco: merchants in Portugal only, up to €99,999, Payment pending up to 7 days, no chargebacks
Which stores can offer MB WAY through Shopify Payments?
MB WAY is a Portuguese payment method: shoppers pay with the phone number registered to their MB WAY account. Your store needs:
- Shopify Payments set up first;
- an account in one of 39 regions (our count, October 24, 2026), among them Portugal, the UK and the US — full list;
- EUR accepted and an active market including Portugal with EUR;
- an eligible business type;
- no conflicting additional payment gateways active.
Only shoppers located in Portugal and paying in EUR can use it.
How do you turn MB WAY on?
- Settings
- Payments
- Shopify Payments
- Manage
- More actions
- Manage payment methods
- Local payment methods
- MB WAY
- Enable
If your store uses managed payment methods, new methods might be activated automatically when they're relevant to your customers, and you're notified when they're added, including details about applicable fees.
If you deactivate MB WAY, managed payment methods doesn't turn it back on.
Recheck the requirements above; you might need to change currency or checkout settings.
Fees vary by method and plan, and Shopify's regional pricing pages differ: the US pricing page lists MB WAY at 3.25% + 30¢ to 3.9% + 30¢, and the UK page lists MB WAY at 2.3% + 25p to 3.1% + 25p. Your own rate is under Settings > Payments > View payment rates.
How do MB WAY payments, refunds and disputes work?
The shopper enters their MB WAY number and approves in the MB WAY or banking app within 4 minutes; funds are captured automatically. Unapproved or declined payments create no order; the shopper can retry or pick another method.
- Order size: €0.50 to €5,000.
- Refunds: full or partial, managed like Shopify Payments card refunds.
- Disputes: shoppers go through their bank; you manage them in your admin, but MB WAY or your customer's bank decides.
- Not for subscription products; no manual capture.
Multibanco is a separate method: merchants in Portugal only, orders up to €99,999, no chargebacks, and up to 7 days in Payment pending — see unpaid Multibanco orders.
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