- Short answer
- Yes: Settings > General > Store activity log shows who made many admin changes; new version keeps 18 months, current shows up to 250 entries
- Not in the log
- Some changes are recorded elsewhere, such as an order's Timeline or the user management activity log.
- Who sees which version
- Owners, administrators, some user managers: new log once it reaches them; other Manage settings users: current log.
- Export
- Neither version exports entries; Shopify suggests screenshots or manual notes for compliance records.
- Depth and search
- New log keeps 18 months, each change type only from when it began recording it; six filters, no keyword search.
- POS register actions
- POS activity log: voids, refunds, manual discounts and customer record access, kept for 1 year.
- Staff and roles
- User activity logs, under Settings > Users > Security; Shopify limits access to eligible users.
Where do you find the Shopify store activity log?
Go to Settings > General, and in the Resources section click Store activity log.
- Settings
- General
- Store activity log
It records changes by the store owner, users, apps and channels: deleting a product, changing a store setting or granting an app store access, in Shopify's own examples. A separate feature, page activity, only shows who else is viewing or editing the same admin page right now.
Which version of the store activity log do you have?
If your log is a plain list you can't click or filter, you have the current version; a table with filters is the new one.
As of November 2026, the new version is rolling out in stages, and your role decides which one you see, so a colleague might see the other one. Store owners, organization owners and administrator roles get the new log once it reaches them. Some other staff who can manage users also get it; other users with the Home and Store settings > Manage settings permissions see the current one. Who holds which permission is covered in who gets into your Shopify admin.
- A plain list you can't click or filter
- Up to 250 entries, no date range
- No export
- A table filtered by Actor, Resource type, Resource, Action, Changed field and Date range
- Click an entry for its details, including changed fields when available
- No export, no keyword search
- Settings
- General
- Store activity log
Depth is the practical difference. The current log shows up to 250 entries and reaches back only as far as those go. The new log keeps entries for 18 months and has six filters, but it records each type of change only from the date it started recording it. In the new log, View activity on a product's page opens that product's changes.
Where else does Shopify keep a record of changes?
Orders, POS registers, stock, theme files, workflows and apps each keep their own trail of changes. Each order, draft order, customer and inventory transfer has a Timeline with its detailed history and internal comments.
| Trail | Records | Limits |
|---|---|---|
| Timeline of an order, draft order, customer or transfer | That record's history and staff comments | One record only |
| POS activity log | Voids, refunds, manual discounts and customer record access, with the staff name | 1 year; no admin export; no logins |
| Inventory adjustment history | Who changed a quantity, when, and by how much | Last 180 days on the product page, older in the Inventory adjustment changes report; tracked inventory only |
| Theme file Timeline in the code editor | Earlier versions of an edited file; the Help page doesn't mention who edited it | Finite; no deleted files or assets |
| Shopify Flow version history | Workflow edits, activations, deactivations and exports, with the user's name | 1 year; some data only from April 2026 |
| Activity and permissions on an app's page in Settings > Apps | Areas a third-party app can view or edit, its latest activity date and Admin API request counts | Third-party apps; API counts cover 30 days |
| App pixel activity log | Data access changes, with a status and a reason | From June 3, 2026 |
Read on Shopify Help Center pages and the Shopify changelog, November 5, 2026.
Events stay in the POS activity log for 1 year, filed under whoever was logged in, so Shopify advises a unique PIN for each staff member. The log doesn't capture staff logins and logouts; for hours worked, see whether Shopify POS has a time clock.
What do the activity logs leave out?
The store activity log is the first place to look, not a full record of the admin:
Not every action in your Shopify admin is recorded in the store activity log.
- Like the store log, the POS log can't be exported from the Shopify admin.
- Sidekick can open the new log but can't answer questions about its entries.
- Shopify sometimes appears as the actor; the Help Center lists when that's normal. Theme actions can show Online Store instead of the individual.
None of the Help Center pages we read on November 5, 2026 (activity log, Timeline, POS, inventory, app and user management pages) describes undoing a change from the store log. Recovering data is covered in what a Shopify backup restores.
A change nobody on your team recognizes is a security question: what to do if your account is hacked.
How do you see who changed staff accounts and roles?
User and role changes go to what the Help Center calls the user management activity log. In the admin it's the User activity logs block under Settings > Users > Security.
- Settings
- Users
- Security
Check it when the store log says "Shopify deleted [staff name]" instead of naming who did it: staff deleted through the admin or the POS app can show up that way.
Owners and administrators on all plans can export user activity logs as CSV, per a Shopify changelog post of October 7, 2025. The Help Center's CSV export page says the file holds up to the last 6 months, and that you must be the organization owner or an organization administrator to access it.
Two official pages, read November 5, 2026, frame access to this log differently: the log's page limits it to eligible users, while Shopify's advanced security features, available only to organizations on Plus, include reviewing the organization's user activity log. Your own admin decides: if the block shows on your Security page, click View to see whether the log opens for you.
- Does a Shopify organization require the Plus plan?
- Which Shopify permission lets you manage app pixels?
- How do you remove a collaborator from a Shopify store?
- How do you log out of all devices on Shopify?
- Can you download your Shopify theme code?
- How do you see the inventory adjustment history of a Shopify product?
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