- Short answer
- Edit in Settings > General; with Balance, Credit or a Capital loan open you may need Support, and an entity switch needs all financial services off.
- Where to edit
- Settings > General > Business Details, for business, owner and tax details.
- Trade name
- Update your store name in Settings > General > Store contact details instead.
- New legal entity
- Payments help: changing legal entity name, tax ID or business type creates one; entities help lists government identifiers as editable.
- Switching entity or country
- Deactivate all financial services first, such as Payments, Balance, Capital and Credit.
- Shopify Capital
- Capital received while using Shopify Payments blocks deactivating Payments until fully repaid.
Can you edit your details with Balance, Credit or Capital open?
After Shopify Payments is set up, you update business, owner and tax details in Settings > General > Business Details. With a Balance or Credit account open or a Capital loan outstanding, the business details and tax details sections both say you may need to contact Shopify Support to make the changes.
No page we read lists which edits need Support — as of October 2, 2026, across Shopify's Payments, business-entity, Credit, Balance and Capital help pages.
If a details update stops on a "maximum number of attempts" error, see what that error means.
A trade name changes elsewhere: update your store name in Settings > General > Store contact details; Shopify's trade-name section carries no Balance, Credit or Capital note. If the bank details of the Balance account that receives your payouts change, Shopify Payments needs no update.
Which changes create a new legal entity?
The business entities page says you can't change the business type, country, or the person associated with individual or sole proprietor entities; those changes create a new business entity that might require additional verification. For a sole proprietorship becoming a private corporation, add a new business, then set it on your stores — that switch is the step that needs financial services deactivated first.
On a tax ID the pages differ: Shopify Payments help says changing the legal entity name, tax ID or business type creates a new legal entity; the business entities page lists government identifiers as editable. With a Balance or Credit account open or a Capital loan outstanding, ask Shopify Support before changing a tax ID.
When must you turn off financial services first?
If your store uses Shopify Payments, Balance, Capital or Credit, you need to deactivate all financial services before you switch business entities or change your store's country.
Only the store owner can deactivate Shopify Payments; you must then also close any Shopify Credit or Shopify Balance account — see what closing Credit involves.
Capital funding received while using Shopify Payments blocks deactivating Payments until the total amount owed is fully repaid.
No page we read says whether Credit or Capital carries over to a new legal entity — as of October 2, 2026, across Shopify's Payments, business-entity, Credit, Balance and Capital help pages. Ask Shopify Support first.
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