- Short answer
- Yes, on stores created on or after May 12, 2025: the fee applies to the part paid by gift card or store credit, but not on POS or manual payments.
- Stores created before May 12, 2025
- Outside the rule: gift card and store credit amounts carry no third-party transaction fee.
- Rate
- Your plan's third-party rate, per the US pricing page: 2% Basic · 1% Grow · 0.6% Advanced · 0.2% Plus.
- Refunds
- The fee isn't returned when you refund the order.
Which Shopify stores pay the fee on gift cards and store credit?
The rule turns on the date your store was created, not the order date. Stores created on or after May 12, 2025 pay the third-party transaction fee on amounts paid with store credit or gift cards; stores created before May 12, 2025 don't pay it on those amounts. Shopify's fee page states both halves; the Store credit and Gift cards pages each state the on-or-after half for their own payment method. For gift cards in general, see our gift card guide.
Shopify Payments doesn't exempt these amounts. In Shopify's example, a customer of a Shopify Payments store pays by credit card plus $10 CAD of store credit, and the fee is charged only on the $10 CAD, so switching to Shopify Payments won't remove this fee on stores created on or after May 12, 2025.
Which parts of an order carry the fee?
Is the fee charged?
| Part paid with | Store created on or after May 12, 2025 | Store created before May 12, 2025 |
|---|---|---|
| Gift card | Yes | No |
| Store credit | Yes | No |
| Shopify Payments, Shop Pay or Shop Pay Installments | No | No |
| Card via a third-party gateway | Yes | Yes |
| Any method above, on a POS order | No | No |
| Manual methods (COD, bank deposit, check) | No | No |
Shopify Help Center, read October 10, 2026.
Store credit is accepted only in your online store, on POS and in Shop, so credit redeemed at your register carries no fee, while credit spent online or in Shop does if your store was created on or after May 12, 2025.
How much is the fee on each Shopify plan?
Shopify's fee page names no separate rate for gift cards or store credit; the fee varies by plan. On Shopify's US pricing page, read in October 2026, it is 2% on Basic, 1% on Grow, 0.6% on Advanced and 0.2% on Plus. Multiply your rate by the amount paid with gift cards or store credit. The fee isn't returned when you refund the order.
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