- Short answer
- Check Shop Pay in Settings > Payments; on another gateway, add Shopify Payments where supported, or enable Shop Pay for it if your store is eligible.
- Cost
- Shopify Payments rates when Shop Pay runs on Shopify Payments; plus a premium if Shopify Payments runs beside another provider
- Gateway option
- Australia, France or the US, and the store meets local Shopify Payments requirements
- Setup deadline
- Finish setup within 21 days of the first Shop Pay payment, or payments are refunded
- Testing
- No simulated Shop Pay test order: place a real one, then cancel and refund it
How do you turn on Shop Pay with Shopify Payments?
- Settings
- Payments
- Shopify Payments
- Manage
- Go to Settings > Payments.
- Click Manage in the Shopify Payments section.
- Check Shop Pay, then click Save.
Shop Pay is part of Shopify Payments, so it runs at your Shopify Payments rates with no third-party transaction fee. New to Shopify Payments? Set it up first.
Shopify's Shop Pay page calls this automatic; the Help Center uses a checkbox (both read November 10, 2026), so confirm it's checked.
What if you use a third-party payment provider?
Where Shopify Payments is supported, run it alongside your provider: the provider keeps cards, and Shopify Payments handles Shop Pay at standard rates plus a 1.25% premium. Multi-entity setups can't use it; on Shopify Plus with a contract, it is early access by request. Otherwise, submit Shopify Payments for verification, then activate it, deselecting Use as primary provider and deactivate [third-party provider].
In Australia, France or the US, you can instead enable Shop Pay for the gateway if the store meets its country's Shopify Payments requirements; Global-e app users contact Global-e first. See who needs Shopify Payments.
- Settings
- Payments
- Third-party payment provider
- Manage
Check Enable Shop Pay, save, then use Complete set up to add store and banking details. Finish within 21 days of your first Shop Pay payment, or all payments are refunded automatically.
Why doesn't the Shop Pay button show after you turn it on?
Which button a shopper sees depends on your payment settings, Shop Promise, and their browser, device and payment history. Missing for everyone? Check:
- your theme's Show accelerated checkout buttons setting (Buy buttons block); themes without it need an update or a code edit;
- currency converter, cart and external-checkout apps, which might conflict;
- gift cards with active recipient fields.
Preview it by adding ?shopify-debug=true&show=Shop to a product URL. A Shop Pay test order can't be simulated: place a real one, then cancel and refund it. More causes.
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