Can you delete an order in Shopify?

Which Shopify orders can you delete?

Only five order types can be deleted:

• test orders;
• orders paid with a manual payment method;
• orders that started as a draft and were then marked as paid;
• orders imported through the Shopify API;
• draft orders.

A live order paid online at checkout isn't on that list. An order paid through the Test payment gateway or Shopify Payments in test mode can be deleted only if it's a test order, and an order paid with a gift card can be archived, but not deleted.

Should you delete or archive?

Deleting removes the order from your admin and its data from your sales reports. Shopify's developer reference adds:

Delete only when you want the order out of your admin and sales reports for good. Keeping a copy is a separate question: see our store backup guide.

How do you delete an order?

An order must be archived or canceled before you can delete it. Draft orders are the exception: you can delete one whether it's open or completed, and deleting a completed draft doesn't delete the order created from it. By default, orders that are paid for and fulfilled, or fully refunded, archive automatically and sit in the Closed order view.

Otherwise, archive or cancel a placed order first (both sit under More actions, shown below; for canceling, see our returns and cancellations guide), and void any unused shipping label you bought for it.

In Shopify adminOpen in your store

1. Orders
2. Open order
3. More actions

Zoom

Then open Orders, click the archived or canceled order, click Delete order, and confirm with Delete order.

No page we read in October 2026 (canceling orders, bulk actions, orderDelete) describes a bulk delete in the Orders list, where archiving does run in bulk; on desktop, the Drafts list has a Delete draft orders bulk action. The third-party app Matrixify documents a DELETE command for deleting orders in bulk.