- Short answer
- Yes — eligible stores can buy extra Milestone awards beyond the free first one per tier achieved; the Terms bar unlicensed copies.
- Free award
- One per eligible tier achieved: 10,000, 100,000 or 1 million+ lifetime orders
- Claim window
- Until your store qualifies for the next tier, per the Terms
- Tiers not reached
- Not addressed on the landing page or Terms we read on November 10, 2026
- Price of extras
- Not listed on the Milestones pages we read on November 10, 2026
- Timing
- Terms: may take 30 days or longer; landing page: FAQ within 30 days, claim steps within 6-8 weeks
- Copies
- Reproducing an award without Shopify's prior written consent may cost the award and/or future awards, per the Terms
Can you buy more than the free award?
Yes, for eligible stores. The Milestones landing page says “Your first award for every eligible tier achieved is complimentary” and “Any additional awards can be purchased to celebrate your most recent level or to complete your set.” The tiers are 10,000, 100,000 and 1 million+ lifetime orders.
The free award itself is claimed, not bought: eligible shops can claim an active award, per the Terms, “up until the point at which they qualify for the subsequent Milestone,” and a footer line reads “Limit 1 per eligible shop.” How that claim works is on how to claim a Shopify Milestone award.
Neither the landing page nor the program's Terms, both read on November 10, 2026, describes buying a tier your store has not reached.
How do you order an extra award?
The landing page sends you to your own mail: “Check your order confirmation or delivery email for more details.”
- Price: none of the Milestones pages we read on November 10, 2026 (the landing page, the Terms and the store's all-products page) names one.
- Timing: Shopify's pages differ. The Terms say orders “may take 30 days or longer to be processed and shipped,” the landing page's FAQ says each award “ships within 30 days,” and the page's claim steps say “within 6-8 weeks.”
- Design: “At this time, we do not support customization of the Milestone award.”
Can you buy a replica plaque instead?
The Terms set the rule on copies:
Milestone awards are trademarked and not to be reproduced, copied, licensed, misrepresented or redistributed without Shopify's prior written consent.
The next sentence sets the stake for a store that does so: it “may result in forfeiture of the award and/or disqualification from receiving future awards.” The program's own route to another plaque is a paid additional award.
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