- Short answer
- Not in the Forms app itself — Shopify documents a Shopify Flow automation as the route to several email addresses.
- Where the switch lives
- Per form, in that form's Email notifications section — an on/off checkbox, not a list of addresses
- The documented route
- Shopify Flow: its forms template sends an internal email to a recipient of your choice
- What the route needs
- Both apps installed, plus at least one active form to apply the template to
- Plan line
- Shopify lists Flow as free on Basic, Grow, Advanced and Plus; Starter is not named
- Recipient limit
- Flow's Send internal email action takes comma-separated addresses; no page we read on August 30, 2026 names a number
Can you add a second address in Shopify Forms?
Open a form in the Shopify Forms app and you get a checkbox, not an address book. Shopify's step is to check "Send an email for each submission to this form" in that form's Email notifications section, so what it decides is whether that email goes out at all, not who receives it. Per form is easy to mistake for what you want: separate forms notify separately, while one form reaching two colleagues is a different question.
This is the Shopify Forms app, not the contact form built into your theme — a different mechanism, with a different answer.
What the Forms notification itself contains is covered in our answer on who gets it.
How do you send one submission to several people?
Shopify answers on the same page that documents the switch:
If you want to send an email notification to multiple email addresses, then you can create an automation using Shopify Flow that sends an internal email to the recipient of your choice after a form submission.
You do not start from a blank workflow: Shopify publishes a template named Send an internal email to a recipient of your choice after a form submission creates a metaobject entry, and applying it needs the Shopify Flow app installed and the Shopify Forms app carrying at least one active form.
Your plan decides whether that route is open: Shopify lists Flow as free on the Basic, Grow, Advanced and Plus plans, and Starter is not among them. Our comparison of Flow, Zapier and n8n works through those gates.
How many people can one Flow email reach?
The template is worded in the singular, a recipient of your choice, but Shopify's Flow reference documents the mechanism on the Send internal email action, whose Email address field reads: "To send emails to multiple people, separate their email addresses with a comma."
What neither of those pages states is a ceiling. No Shopify page we read on August 30, 2026 — the Forms notification page, the Forms-and-Flow template page, the main Shopify Flow page and the Send internal email action page — names a number of addresses that one internal email may carry.
This article was written entirely by AI under human editorial direction. The editor sets the topic and structure, runs multi-stage validation on facts, links, and interactive elements, and verifies the output is useful from a business perspective. All claims are checked against official Shopify sources. Details may change — always confirm critical data at shopify.com.
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