- Short answer
- Yes — after June 6, 2027, iPads and iPhones below iOS 18 and Android devices below Android 13 can't use Shopify POS.
- When the rule changes
- January 2027; June 6, 2027 is the update deadline, not the start
- Not on iOS/iPadOS 18 lists
- iPhone 7/7 Plus, 8/8 Plus, X; iPad 5th–6th generation, Air 2, mini 4; iPad Pro 9.7-inch, 10.5-inch; 12.9-inch 1st–2nd generation
- Android
- Google: older devices can't always run newer versions; update schedules vary by device, manufacturer and carrier
- POS Go
- Shopify's current device list names no OS version for it, only the latest Shopify-provided software updates
- Check registers in the admin
- Point of Sale > Devices; per Shopify's help, a device's page shows its OS version (third-party: POS 11.9+)
What changes for Shopify POS in 2027?
From January 2027, Shopify POS requires Android 13 or higher on Android devices and iOS 18 or higher on iPads and iPhones. January is when the rule changes, not the cut-off.
Shopify no longer supports iOS 14 or lower, yet such a device can continue to use the app, just without updates. The 2027 cut-off is stricter, per Shopify's help as read on November 10, 2026:
Devices running an older operating system must be updated by June 6, 2027. After this date, devices running an unsupported operating system won't be able to use Shopify POS.
Will your iPad, iPhone or Android device be affected?
As of November 2026, these devices meet Shopify's current device minimums but are not on Apple's iOS 18 or iPadOS 18 lists: iPhone 7, 7 Plus, 8, 8 Plus and X; iPad (5th and 6th generation); iPad Air 2; iPad mini 4; iPad Pro 9.7-inch and 10.5-inch; iPad Pro 12.9-inch (1st and 2nd generation).
On Android, Google notes that older devices can't always run newer Android versions and that update schedules vary by device, manufacturer and carrier. For POS Go, Shopify's current device list names no OS version, only “the latest Shopify-provided software updates.”
Check one device under Settings > General > About (iPhone, iPad) or Settings > About phone (or tablet) > Android version. For all registers, Shopify's help says a device's page here shows its OS version (third-party devices need Shopify POS 11.9 or later):
- Sales channels
- Point of Sale
- Devices
What should you do before June 6, 2027?
- Update the OS first (Settings > General > Software Update on iPhone and iPad), then Shopify POS: on an out-of-date OS the latest app update might not be available.
- Replace it with a device that runs iOS 18 or higher, or Android 13 or higher, syncing the old device first if it still responds, so recent transactions aren't lost.
- On Android, as of November 2026, Shopify requires an official Android version with Google Play Services and Google Mobile Services activated.
- The first sign-in on the replacement requires the store owner or an admin account.
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