- Short answer
- In Revolut's Shopify Gateway app, Pay by Bank has no sandbox, Revolut's pages disagree on refunds, and Revolut's guide bars unblended plans from it.
- Which app
- Revolut Payment Gateway only — the Revolut Pay app sends Pay by Bank users there.
- Refunds
- Revolut's features and introduction pages describe admin refunds generally; other Revolut pages say Pay by Bank lacks refund support.
- Testing
- No sandbox: Revolut says to test with real transactions in production.
- Customer banks
- Banks in 14 countries; EUR, or GBP for United Kingdom banks.
- Pricing plan
- Revolut's guide says Pay by Bank is "not available" on unblended plans; Revolut's UK terms blend card fees by default.
Who can offer Pay by Bank through Revolut on Shopify?
Pay by Bank lets customers “pay via direct bank transfers,” says Revolut's configuration guide. You need four things:
- App: Revolut Payment Gateway; the Revolut Pay app sends Pay by Bank users there (which app to install).
- Account: a Revolut Business or Revolut Pro account.
- Customer's bank: a bank in one of 14 countries, paying in EUR, or GBP in the United Kingdom; the list “may vary at the time of payment.”
- Pricing plan: Pay by Bank “is not available for merchants on unblended pricing plans,” the guide says.
Revolut's acquiring terms on its UK site blend card fees by default; on the Enterprise Plan, Revolut “may agree” to an unblended package. Our reading: under these UK terms, unless you agreed an unblended package with Revolut, this condition shouldn't block you.
Can you refund a Pay by Bank order from Shopify admin?
Revolut's pages disagree (read October 4, 2026):
- Configuration guide: no refunds “through the Merchant API”; use “alternate channels outside of Revolut's payment system.”
- Refunds page: “Refunds are not supported with Pay by Bank payments.”
- Plugin features: “full or partial refunds for orders where the payment has been captured.”
- Plugin introduction: “refunds directly from your Shopify admin panel.”
The last two neither single out nor exclude Pay by Bank. No Revolut page or app listing we read on October 4, 2026 names the channel or says what Shopify's Refund button does for these orders.
Until Revolut's pages agree, plan Pay by Bank refunds outside its payment system and ask Revolut which channel it means before you switch it on. Don't count on the Refund button.
How do you test Pay by Bank without a sandbox?
Only live. The configuration guide says Pay by Bank “is not available in the sandbox environment” and “Real transactions must be made to test your implementation in the production environment.” The guide's “Test your configuration” steps use Revolut's test cards and don't mention Pay by Bank.
So each Pay by Bank test is a real payment that needs the refund route above.
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