- Short answer
- Yes in most places, per Shopify's blog, but you sell as a retailer and answer for the law, product safety and taxes yourself.
- Who is the seller
- You: Shopify's Terms call you “the seller or merchant of record” for all sales.
- Whose laws
- Those of your business's jurisdiction and your customers', per the Help Center.
- Safety and recalls
- Yours: the Help Center says you “could be held liable” where unsafe products ship.
- EU duty
- €3 per tariff classification, non-EU parcels up to €150, 1 July 2026 to 1 July 2028 (Commission).
- Refund policy
- Without a current, accurate one, Shopify “might take action against your account”.
Who says dropshipping is legal, and what does Shopify require?
Shopify's blog says “Dropshipping is legal in most places,” turning risky or illegal when sellers “mislead customers, sell counterfeit or unsafe products, and ignore tax rules.” No Help Center page we read on November 5, 2026 (dropshipping, legal and EU tax pages) says so outright; its dropshipping page sets a condition:
When you dropship products through Shopify, you need to comply with the laws and regulations that apply to the sale of products as if you're a retailer of those products.
The Terms of Service agree: “You are the seller or merchant of record for all sales through the Services.” The laws are those of “the jurisdiction of your business and your customers,” per the Help Center.
The Shopify pages we read on November 5, 2026 (Help Center dropshipping and legal pages, Terms, blog) describe no separate dropshipping license; an ordinary business license is a separate question.
Neither the Help Center page nor this one is legal advice; for questions about local law, it says to consult a lawyer.
Are you liable for a product you never touch?
You can be. The Help Center says “you could be held liable for products that don't meet the safety standards” wherever you sell and ship them. It asks for three safety checks first:
- Review product safety laws and regulations.
- Confirm the product's licenses, certifications, markings, warnings and other documentation in any jurisdiction where you want to sell.
- Confirm warnings and instructions use that jurisdiction's official language.
If you're in the European Economic Area (EEA) or target customers there, “European laws apply to you”; from outside it, they “might apply” if, for example, you use local media, a non-English EEA language or an EEA domain. EU safety duties have their own guide.
For US sales, the Help Center names the CPSC's Small Business Resources and Regulatory Robot.
Before you list:
- Check for recalls. After a recall, “you're responsible for removing that product from your online store”; ask a lawyer whether a safety issue must be reported to the government.
- Choose “a reputable supplier,” starting with the vetting checklist.
- The Acceptable Use Policy bars “anything that's illegal where you do business,” so check what you can't sell.
What changes for taxes and duties when you ship into the EU?
In the EU, says the Help Center, the import customs value (the price you pay a non-EU supplier) is “typically lower than the retail price,” so you “might have VAT obligations that differ from traditional retail.”
France is the case the Help Center spells out, from March 2026 guidance: for goods imported and delivered there, “the seller must register for French VAT” when those values differ. Its EU tax reference says other member states are “expected to adopt similar enforcement approaches.”
If you dropship from outside the EU, the Help Center's dropshipping page says to “consider registering” for the Import One-Stop Shop (IOSS):
- VAT collected at checkout on orders of €150 or less
- No unexpected taxes for customers on delivery
- One monthly VAT return
- Customers might be charged VAT and customs fees on delivery
- Possible extra VAT registrations in member states
Registering “is optional, but it is required if you intend to charge VAT during the checkout process.” Shopify adds that if you're located in the EU or collect VAT on sales within the EU, collecting VAT on orders shipped to EU customers from outside the EU “isn't supported,” and neither is using OSS and IOSS at the same time. Set up IOSS here:
- Settings
- Taxes and duties
- European Union
The European Commission's June 29, 2026 notice: “From 1 July 2026, the EU will introduce a temporary €3 customs duty” on low-value parcels from outside the EU, “per item, based on tariff classification and not quantity.” Its example: €3 on five T-shirts, €6 on T-shirts and a watch.
Its guidance says the duty is meant to cover distance-sale parcels up to €150 “regardless of VAT scheme” until 1 July 2028; preferential-trade and Customs Union goods are excluded only “as long as the VAT has not been collected using IOSS and they are declared in H1.” The seller or importer, rarely the consumer, declares and pays the duty. Since 1 November 2026, an EU act has added a separate handling fee per item, counted like the duty, on goods sold in distance sales, whatever the parcel's value.
Shopify's Help Center, read November 5, 2026, still says the EU “will begin removing” the €150 customs duty exemption. Either way, count by tariff classification, not pieces, and show customs charges before purchase.
What must your store tell customers before they buy?
Shopify's documents list what your store must or should tell customers: start with the “must” rows.
| What to say | Word used | Applies to |
|---|---|---|
| Public processing and shipping information | must (per Terms) | Online stores |
| Shipping times and extra fees, including customs charges, before purchase | must | Every store |
| Current, accurate, public refund policy | must (per Terms) | Online stores |
| Contact details: name, address, phone, email | “agree to provide”; “should” include | Every store |
| That a third party ships, and from where | “good practice”; Terms: “should” | Dropshipping stores |
| Withdrawal and conformity rights in the refund policy; usually 14 days to return | must | EEA, where European laws apply |
| Total price with taxes and delivery costs | must | EEA, where European laws apply |
Help Center and Terms, read November 5, 2026.
Without a current and accurate refund policy, Shopify “might take action against your account, up to and including termination”; that is stated for refunds only. See which policies a dropshipping store needs.
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