- Short answer
- Open the order, click ⋯ in its Unfulfilled section, choose Split fulfillment and pick the items — in a browser, not the Shopify app.
- Shopify app
- Split and merge aren't available in the app; the web version on a mobile device works.
- Ship part now
- Type item quantities in Mark as fulfilled, except on fulfillment service locations, and ship the rest later.
- Fulfillment service
- Help pages we read (October 2026) don't say whether Split works on these orders.
- Customer email
- Optional when you fulfill, if the customer's email is known; split steps don't mention a notification.
- Undo
- Merge fulfillment recombines fulfillments from the same location.
How do you split a fulfillment in the Shopify admin?
You can split a fulfillment into multiple fulfillments. The Shopify mobile app can't split; use a desktop or the Shopify web version on a mobile device.
- From Orders, click the order you want to split.
- In the Unfulfilled section you want to split, click ⋯, then Split fulfillment.
- Select the items to split off, then click Split fulfillment. Each resulting fulfillment is then fulfilled separately.
- Orders
- Order
- Unfulfilled
- ⋯
- Split fulfillment
- Orders
- Order
- Unfulfilled
- ⋯
- Split fulfillment
When is Split fulfillment the wrong tool?
Three situations call for a different action:
- Ship part now, the rest later: enter item quantities in Mark as fulfilled — this works in the Shopify app too.
- The order arrived already split: fulfill each fulfillment separately, although you might be able to merge some of them first.
- Part should ship from another location: change the fulfillment location for the items you select — except on local delivery and in-store pickup orders.
On fulfillment service locations, Mark as fulfilled isn't available, so change the order location to one you manage. If a fulfillment request was sent but not accepted, cancel it first; if the service already accepted it, request cancellation and wait for the service to accept the cancellation before you change the location.
The Help Center fulfillment pages we read on October 30, 2026 don't say whether Split fulfillment works on orders assigned to a fulfillment service.
What happens after you split a fulfillment?
Each fulfillment you ship can carry its own tracking number and notification, so a customer can receive more than one shipping confirmation email — see what the customer sees. Sending the notification is optional: select Send a notification to the customer when you fulfill, if their email is known. Shopify's split steps, as read on October 30, 2026, don't mention a notification.
To undo a split before shipping, merge fulfillments from the same location.
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