- Short answer
- No documented support: Shopify's Spain page names only Veri*Factu via Comply, and Comply calls Navarra's NaTicket a future system.
- Comply's TicketBAI setup
- Names Álava, Vizcaya and Guipúzcoa only; Navarra is not among them
- VeriFactu in Navarra
- Reaches a business there only if its tax domicile is in Spain's common territory (Royal Decree 1007/2023)
- NaTicket as of July 2026
- Electronic formats still to be defined, secure channels to be enabled; transitional information period and gradual roll-out planned
- What we checked
- Shopify POS help pages, shopify.com/pos, Comply's help articles and App Store listing, October 2026
Does Shopify or Comply offer a NaTicket setup?
Shopify's POS country requirements for Spain name one route: with Comply, Shopify POS "operates in compliance with current Veri*Factu obligations in Spain". None of the Shopify POS help pages we read, nor shopify.com/pos, mentions NaTicket or Navarra (October 2026).
Comply's own pages draw the line:
- its Veri*Factu guide lists retailers in "Navarre (future NaTicket system)" as "Excluded" in its "Who Does It Apply To?" section;
- its TicketBAI setup guide names Álava, Vizcaya and Guipúzcoa only;
- its App Store listing (vendor text, not Shopify documentation) claims Spain "(Verifactu, TicketBAI & SII)", no region named.
No Comply help page or listing we checked claims NaTicket support; the "future" line is the only mention.
Do VeriFactu or TicketBAI cover a Navarra store instead?
Royal Decree 1007/2023, the VeriFactu regulation, applies across Spain, subject to Navarra's own tax regime. TicketBAI is Basque — see who uses it instead of VeriFactu.
If your tax domicile is in the common territory, see Shopify's Spain route — but Comply's own guide still lists Navarre retailers as excluded, so ask Comply before relying on it.
Where does NaTicket stand in 2026?
Navarra's government presented NaTicket on September 3, 2025, in its 2025–2027 anti-fraud plan (archived release). Resolución 52/2026 (Navarra's official gazette, BON no. 138, July 16, 2026, read via the noticias.juridicas.com mirror) keeps it a 2026 strategic project: immediate electronic submission of businesses' invoicing records, partly to curb sales-suppression software.
As of July 2026, its electronic formats were still to be defined and its secure channels still to be enabled, with a transitional information period and gradual roll-out planned.
If your tax domicile is in Navarra, watch Navarra's tax authority, Hacienda Foral de Navarra, for those formats rather than installing Comply on the strength of its App Store "Spain" listing.
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