- Short answer
- No — on the default setting Managed Markets includes duties in your product prices, so no duty line appears at checkout.
- Default setting
- Turned on: your prices for that market are adjusted to include import tax, duties and Managed Markets fees.
- At checkout
- With the setting on, duties are never a separate line item; a message says the total already includes them.
- Tax is not duty
- In tax-exclusive countries such as Canada, tax still shows as its own line at checkout.
- Turned off
- You choose the presentation: added to the total at checkout, or treated as already included in prices.
- Where to verify
- Duties and taxes included in prices (active by default): in the payment section, click X items beside the Subtotal.
- Since August 24, 2026
- Managed Markets no longer supports DDU wherever it supports DDP; buyers in those markets now pay at checkout.
- No duties report
- No Shopify page we have found describes a report showing the duties buyers paid through Managed Markets.
- As of
- Managed Markets overview, adaptive-pricing and requirements pages plus Help Center report pages, read September 2, 2026.
Where does the duty go if no line appears at checkout?
The duty is inside the price, not missing. On the default setting your prices for that market are adjusted to include import tax, duties and Managed Markets fees.
At checkout, with that setting on, duties are never displayed as a separate line item, and a message tells the buyer the total already includes them with no additional charges on delivery. Tax is not duty: in tax-exclusive countries such as Canada, tax still shows as its own line. Your current state shows in the Duties and taxes row, which reads Included in prices dynamically by region on the default.
Can you show duties as a separate line instead?
Turning the duties-and-taxes setting off does not add a line by itself — it hands you the choice: duties and taxes can be added to the total at checkout, or treated as already included in your product prices. A DDP shipping label is a separate question.
How do you check that Managed Markets collected the duty?
For an order in a market where duties and taxes are included in prices — the state Managed Markets activates by default — open the payment section and click X items next to the Subtotal to see how the prices were calculated.
No Shopify page we have found describes a report showing the duties buyers paid — read September 2, 2026 across the Managed Markets overview, adaptive-pricing and requirements pages and the Help Center report pages. The Managed Markets taxes report is different: domestic taxes Global-e pays you.
Since August 24, 2026 Managed Markets no longer supports DDU wherever it supports DDP, and customers there now pay duties and taxes at checkout rather than to the carrier or customs on delivery. The overview page also names a small number of destinations that ship DDU because duties cannot be calculated, where the customer may be asked to pay on delivery. The end of DDU support is about when the duty is paid and to whom; the overview page, read September 2, 2026, still describes the presentation setting the same way.
This article was written entirely by AI under human editorial direction. The editor sets the topic and structure, runs multi-stage validation on facts, links, and interactive elements, and verifies the output is useful from a business perspective. All claims are checked against official Shopify sources. Details may change — always confirm critical data at shopify.com.
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