- Short answer
- Yes, usually in Settings > Plan with Switch to monthly; monthly billing starts when the annual cycle ends.
- No button, or it fails
- Some plans and account states, such as a trial, can't switch on their own; contact Support before the cycle ends.
- What the switch can cost
- Shopify says you lose features or benefits included with your annual plan once the change takes effect.
- Money already paid
- Generally non-refundable; a refund review needs a request within 30 days of the annual invoice's issue date, with no guarantee.
- Shopify Plus
- Pages we read on October 15, 2026, including the Terms, name no Plus contract terms for this switch.
What's New Since Publication: Updated since publication · 1 change
- Shopify now lets most annual plans switch to monthly in the adminShopify's billing help pages no longer send every annual-to-monthly switch to Support. Most annual plans now switch from Settings > Plan with a Switch to monthly button; Support is the fallback when you can't switch yourself. The start date of monthly billing and the refund rules for the paid year did not change.
How do you switch from annual to monthly billing?
For most stores it is a setting: in Settings > Plan, the Plan details section has a Switch to monthly button. Review the change date, then click Confirm.
If your store is on an annual billing cycle, then you can usually switch to monthly billing from your Shopify admin.
The button "isn't displayed for every store", for example on a multi-year plan or for staff without the Manage Shopify plan permission. Some plans and account states, such as a trial, don't support switching on your own, and in a few cases the change can't be completed. Then reach Shopify Support before your annual cycle ends.
Switching replaces any plan change already scheduled. Promotional trials get the same route on the plan-changes page; the billing-cycles page doesn't say whether its "a trial" includes them. See annual billing mid-promo.
The pages we read on October 15, 2026 (Help Center billing and refund pages, Terms of Service) set out no Plus contract terms for this switch.
When does monthly billing start after you switch?
Not on the day you ask: a switch from annual to monthly billing waits for the annual cycle to end, "not immediately":
If you switch from an annual billing cycle to a monthly one, then the change takes effect at the end of your existing annual cycle.
Until then, your account shows the annual charge, and you keep your current plan's features. After that, the billing-cycles page says "you lose any features or benefits that are included with your annual plan" (the plan-changes page says "might"), so check what your plan includes before you click Confirm.
What happens to the annual fee you already paid?
Plan on using it, not getting it back. Shopify's Terms of Service state, "Shopify does not provide refunds," and its Help Center calls plans "generally non-refundable."
Its note on unused service claims, written about pre-paid plans and mid-cycle downgrades, adds: "Refunds or credits for unused subscription time aren't provided by default."
The exception is a case-by-case review. For an annual subscription, the request must fall within 30 days of invoice issue date, so the clock runs from the annual invoice, not from your request, and "Meeting these time windows doesn't guarantee a refund." Other windows: refund rules by invoice type.
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