- Short answer
- Yes, but outside a promo trial only via Shopify Support before your annual cycle ends; monthly billing starts when it ends.
- On a promo trial
- The same Help Center page gives a self-serve route: Settings > Plan, then the monthly billing option.
- What the switch can cost
- Shopify says switching might mean losing features or benefits included with your annual plan.
- Money already paid
- Generally non-refundable; a refund review needs a request within 30 days of the annual invoice's issue date, with no guarantee.
- Shopify Plus
- The pages we read on September 25, 2026 name no Plus contract terms for this switch.
How do you switch from annual to monthly billing?
Outside a promotional trial, the switch is a request, not a setting, so plan to reach Shopify Support in time:
To switch from annual billing to monthly billing, you need to contact Shopify Support before your annual cycle ends. This change can't be made on your own through the Shopify admin.
The same page's promotional-trial section gives another route: "go to Settings>Plan and select the monthly billing option." That section covers promo stores, and the page does not say how it squares with the Support note. On a promo, see annual billing mid-promo.
None of the pages we read on September 25, 2026 (Shopify's plan-changes, refund and billing help pages, Terms and Plus page) sets out Plus contract terms for this switch.
When does monthly billing start after you switch?
Not on the day you ask: a switch from annual to monthly billing waits for the annual cycle to end, "not immediately":
If you switch from an annual billing cycle to a monthly one, then the change takes effect at the end of your existing annual cycle.
Until then, your account shows the annual charge. Switching "might result in the loss of features or benefits included with your annual plan", so ask Support what that means for your store.
What happens to the annual fee you already paid?
Plan on using it, not getting it back. Shopify's Terms of Service state, "Shopify does not provide refunds," and its Help Center calls plans "generally non-refundable."
Its note on unused service claims, written about pre-paid plans and mid-cycle downgrades, adds: "Refunds or credits for unused subscription time aren't provided by default."
The exception is a case-by-case review. For an annual subscription, the request must fall within 30 days of invoice issue date, so the clock runs from the annual invoice, not from your request, and "Meeting these time windows doesn't guarantee a refund." Other windows: refund rules by invoice type.
This article was written entirely by AI under human editorial direction. The editor sets the topic and structure, runs multi-stage validation on facts, links, and interactive elements, and verifies the output is useful from a business perspective. All claims are checked against official Shopify sources. Details may change — always confirm critical data at shopify.com.
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