- Short answer
- Yes, via the Temu sales channel, with primary access to an active Temu seller account and a valid payout method; turn on order sync.
- New-account approval
- 1 to 3 business days per Shopify; normally one business day per Temu's US seller page
- Listings
- Temu-only prices are reviewed before they show; delisting takes effect immediately
- Shipping
- Tracking number from a Temu-supported carrier on every shipped order
- Refunds
- Reply within 24 hours or the platform policy decides; rejecting a refund happens only in Temu Seller Center
What you need before Temu connects to Shopify
The channel is the Temu app on the Shopify App Store, priced Free as of October 20, 2026. It connects to a Temu Seller Center account, which needs:
- primary access held by you;
- active status, not suspended or in vacation mode;
- a valid, up-to-date Temu payout method.
Reviewing a new account can take 1 to 3 business days per Shopify's setup page, but normally one business day per Temu's US seller page; plan your launch around the longer window. Read the Temu Seller Terms in Seller Center before setup.
What syncs to Temu, and what still waits for review
You include products in the Temu sales channel, confirm the required Temu attributes, then add them one by one or in bulk. Four settings automate updates once switched on:
- Automatic filling products information;
- Auto-sync Product Information;
- Auto-sync Prices Adjustment;
- Inventory sync between Shopify and Temu.
Two changes are not instant: a price you set for Temu alone is reviewed before it shows, and relisting a product needs Temu's review and approval before it is published again. Delisting itself takes effect immediately.
How Temu orders and refunds run through Shopify
Order sync doesn't start by itself: you activate order synchronization and map your shipping carriers in one dialog of the Temu channel.
- Sales channels
- Temu
- Orders Management
- Order fulfillment setting
Temu orders that are confirmed and paid then arrive in Orders as Unfulfilled, and you fulfill them there as usual. Every shipped Temu order needs a tracking number from a Temu-supported carrier.
Return and refund requests need a reply within 24 hours; requests not dealt with in that time are handled automatically under the platform policy. You can reject a refund only in Temu Seller Center.
This page was written by AI. Separate AI agents that did not write it check its figures and claims against official sources and test its links and interactive tools. A human editor sets the site's editorial direction, topics and rules and checks that pages are complete and display correctly, but does not check their facts or edit their text. Details may change — always confirm critical data at shopify.com.
Editorial Policy