- Short answer
- Yes, for stores in France, Italy, Spain and the UK, or via a Plus custom app.
- Carriers listed
- Evri, Royal Mail, Colissimo, Mondial Relay, Poste Italiane, Correos
- Plus route
- Pickup Point Delivery Option Generator API; no Shopify shipping labels
- Some reasons it's hidden
- Wallet payment (Apple Pay, Google Pay, Amazon Pay, PayPal), B2B checkout, or the cart can't ship from one location
- After the order
- Carrier pickup point orders can't be edited once placed
Which stores and carriers can offer pickup points?
Unlike pickup in store, pickup points are third-party locations such as post offices or parcel lockers. You need store and fulfillment locations in France, Italy, Spain or the UK plus a supporting carrier; the Pickup points page lists six:
| Country | Carrier | Pickup point types | Condition |
|---|---|---|---|
| UK | Evri | Evri ParcelShops | UK location |
| UK | Royal Mail | Post Office branches, Royal Mail Customer Service Points | Held 18 days, then returned |
| France | Colissimo | Post offices, relay points, lockers | Up to 20 kg; customer email and phone |
| France | Mondial Relay | Relay points, lockers | France zone and rates; customer phone |
| Italy | Poste Italiane | Post offices, delivery points, lockers | Domestic Italy only |
| Spain | Correos | Post offices | Mainland Spain only |
Source: Shopify Help Center carrier pages, read October 18, 2026.
Royal Mail joined across the UK on October 15, 2026.
Outside those four countries, you need Shopify Plus and a custom app on the Pickup Point Delivery Option Generator API; App Store apps and non-Plus custom apps lack access, and this route can't buy Shopify shipping labels.
How do you turn pickup points on?
- Settings
- Shipping and delivery
- Pickup points
Set them up per eligible location: click the location, turn on Ship to pickup points from this location, select providers, give them a flat, weight or price-based rate, and save. Pickup point zones aren't configured separately; they follow that location's shipping zones plus all regions of the country where it's based, but not zones in an app-managed shipping profile.
When do pickup points disappear from checkout?
Checkout hides pickup points when:
- the cart's physical products can't all ship from one location;
- that location lacks stock for the entire order;
- the customer pays with Apple Pay, Google Pay, Amazon Pay or PayPal;
- it's a B2B checkout;
- the checkout mixes delivery methods;
- a given pickup point is full; that point alone is hidden until it has room.
A carrier pickup point order can't be edited once placed, and a Colissimo pickup order can't get a label to a non-pickup point.
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